An IAD type framework for Blockchain enabled smart tourism ecosystem

Yadav, Janardan Krishna; Verma, Deepika; Jangirala, Srinivas; Srivastava, Sheela

doi:10.1016/j.hitech.2021.100404

Cited by 24 publications

(20 citation statements)

References 19 publications

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“…In this section we analyzed the potential application of BC technology in the tourism sector and its advantage and future challenges. Presently, the introduction of new technologies (e.g., such as smart sensors, big data, machine learning) has launched new tourism business model called "smart tourism" (SmT) which uses different tools to improve connectivity, exchange information and mapping costumers' choices (Yadav, et al, 2021). However, the introduction of SmT poses some questions about privacy, security and management of data by intermediary companies.…”

Section: Second Review Objectivementioning

confidence: 99%

“…For ensuring data authenticity, avoiding manipulation from unethical stakeholders, and protecting costumers' privacy the BC technology might be a tool for solving these questions (Line, et al, 2020). Some travel compagnies, in fact, such as LockTrip, Globaltourist, Winding Tree (Yadav, et al, 2021) and Travel Chain (Line, et al, 2020) have carried out a platform or a system based on BC technology for protecting both their privacy and that of customers. For instance, Travel Chain has created a BC platform where travelers share safety their information such as gender, age, purchases, location, stays in accommodations, search history and other activities (Line et al, 2020).…”

Section: Second Review Objectivementioning

confidence: 99%

“…Also Explore carries out a similar service consisting in two-step authentication which prevents data leakage and its possible misuse. This is done by using smart contracts that allow access for only legitimate sources like passport offices, so that can add visa approval (Yadav et al, 2021). Smart contracts, is one of another area of application of BC in the tourism industry.…”

Section: Second Review Objectivementioning

confidence: 99%

“…Moreover, TUI intends to solve other problems such as lack of transparency about the hotel's capacities, different rates at different source markets, manual communications and loss of information, introducing smart contract associate with BC technology (Irannezhad and Mahadevan, 2020). Some others private companies upcoming examples who are introducing this technology are Travelflex, Tripago, Roomdao (Yadav, et al, 2021), CryptoBnB application by AirBnB, UBER (Irannezhad and Mahadevan, 2020), Singapore airline (KrisPay project), Aeron (Karagoz Zeren and Demirel, 2020). Some public promotion tourism agencies have also started using cryptocurrencies to promote its local tourism industry.…”

Section: Second Review Objectivementioning

confidence: 99%

“…Currently, the introduction of technological innovations (i.e., ICT, AI, smartphones and mobile devices, etc.) has launched a new tourism business models (Consumer-to-Consumer or C2C) called "smart tourism" or "ambience intelligent tourism" or "etourism" which poses some challenges such as big data storage and its security (Buhalis, 2020;Wei et al, 2020;Yadav et al, 2021). Thus, BC could contribute to solve these disadvantages decreasing competition among stakeholders, improving costumer's services and reducing service costs (Rashideh, 2020).…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Implementation of Blockchain Technology in the Tourism Industry: A Systematic Literature Review

Rana¹,

Giungato²,

Tricase³

2021

New Trends in Sustainable Business and Consumption

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Purpose/objectives: in the last ten years, the implementation of blockchain (BC) technology offers many opportunities for all economic sectors such as finance, health, trade, agriculture, etc. This technology based on distributed digital ledger collects and stores data permanently and in an ordered way, allowing stakeholders to have access to information cryptologically protected. Since 2014, the blockchain technology has been introduced in the tourism industry with the goal to improve this sector. In this contest the present study intents to: 1) carrying out a systematic literature review (SLR) on the implementation of BC technology in tourism economic sector; 2) providing an analysis of its advantages and future challenges.-Design/methodology: The SLR was conducted using detailed criteria to identify scientific papers.Moreover, specific keywords and databases were chosen. The time frame considered included the years 2017-2021 (31 st March). -Findings: the review analysis indicates that the use of BC technology contributes to increase transparency and safety of the services provided and decrease cost above all of tourist. However, some challenges remain open which further studies could try to solve. -Originality/value: to date the academic literature published on this topic is limited, so these aspectshave not yet been adequately analyzed. Therefore, the present article intends to show an update framework about BC technology and its impact on tourism industry. -Possible practical implications: results might be helpful for stakeholders understand the potential impact of this technology on the business tourism ecosystem and for scholars to better define future research areas and trend less explored in this field.

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Section: Second Review Objectivementioning

confidence: 99%