An inductive experimental approach to developing a web-based travel survey builder: developing guidelines to design an efficient web-survey platform

Chung, Brittany; Srikukenthiran, Siva; Miller, Eric J.; Habib, Khandker Nurul

doi:10.1080/03081060.2021.1927303

Cited by 6 publications

(9 citation statements)

References 3 publications

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“…This requires the travel diary question to be intuitive and straightforward, allowing an average person to comprehend the concept and report their diaries accurately. Although detailed explanations and instructional texts can be provided during the CAWI survey, Chung et al (2021) reported that survey-takers wanted a short and straightforward explanation. In the least ideal scenario, impatient respondents might skip instructional texts and drop the survey if they nd the travel dairy question is not user-friendly.…”

Section: Designing Travel Diary Questionmentioning

confidence: 99%

“…This study used a web-based TRavel and Activity Internet Survey Interface (TRAISI) (Chung et al, 2021). TRAISI is designed to conduct transport-related surveys, including large-scale household travel surveys.…”

Section: Designing Travel Diary Questionmentioning

confidence: 99%

“…This design aims to improve user engagement by mimicking the task of lling event logs in a digital calendar. The design is also mistake forgiving since respondents could add, remove, and insert events freely, as suggested by Chung et al (2021). Figure 1 presents an example of the calendar design.…”

Section: Calendar Designmentioning

confidence: 99%

“…Among all the components of a travel survey, travel diary is the most challenging part, especially in CAWI modes (Chung et al, 2021). In CAWI surveys, respondents are expected to fully comprehend the concept of a travel diary and the operation of the question interface.…”

Section: Introductionmentioning

confidence: 99%

“…This will add additional response burdens. Consequently, survey-takers might drop off the survey once they nd the task exceeds their capability or is burdensome (Chung et al, 2021). This might also introduce measurement errors in the survey (Chung et al, 202;Srikukenthiran et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Who drops off web-based travel surveys? Investigating the implications of respondents dropping out of travel diaries during online travel surveys

Wang

Liu

Hossain

et al. 2023

Preprint

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Household travel surveys collect core datasets for modelling passenger travel demand. However, decline in survey completion rate is becoming a concern in recent years. One major cause is the transition from computer-assisted telephone interviews (CATI) to computer-assisted web interviews (CAWI) surveys, where respondents need to self-complete the surveys without any active help from an interviewer. Among all components, the travel diaries are the most challenging part of CAWI travel surveys and suffer significant dropouts of participation. Therefore, an investigation is necessary to understand the implications of such participation dropouts in CAWI-based household travel surveys on travel survey data quality. This study reports two travel diary designs developed to ease response burdens in travel surveys. Empirical investigations are conducted to understand survey participation drop-off behaviour while filling out travel diaries. In proxy household travel surveys, diary designs with stable repetitions outperform sophisticated diary designs. In a survey deployed with supposedly advanced diary designs, respondents with higher travel demand are more likely to drop out. Estimated using a generalizable analysis framework proposed by this study, the travel demand reflected in the final dataset collected using the sophisticated travel diary design might be underestimated by 10.2%. This study also proposes strategies and recommendations for future travel surveys.

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Section: Designing Travel Diary Questionmentioning

confidence: 99%

Section: Designing Travel Diary Questionmentioning

confidence: 99%

Section: Calendar Designmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Who drops off web-based travel surveys? Investigating the implications of respondents dropping out of travel diaries during online travel surveys

Wang

Liu

Hossain

et al. 2023

Preprint

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show abstract

Transportation Modeling

Miller¹

2021

Urban Informatics

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Informatics are rapidly and radically transforming urban transportation in ways not seen since the introduction of the automobile over a hundred years ago. Near-ubiquitous smartphone usage, pervasive cellular and Wi-Fi connectivity, powerful and cost-effective computing capabilities, advanced GIS software and databases, advanced platforms for managing and scheduling service operations, etc., are combining to enable the introduction of new mobility services and technologies that are increasingly disrupting conventional trip-making behavior and the “rules of the game” in terms of transportation network operations and the regulation of system performance. The implications of these major informatics-driven changes for transportation modeling are equally disruptive and major. These include changes in: travel behavior; transportation system performance; the data available for model development and application; and modeling methods. Each of these broad areas of impact are discussed in this chapter.

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Who drops off web-based travel surveys? Investigating the impact of respondents dropping out of travel diaries during online travel surveys

Wang,

Liu,

Hossain

et al. 2024

Transportation

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An inductive experimental approach to developing a web-based travel survey builder: developing guidelines to design an efficient web-survey platform

Cited by 6 publications

References 3 publications

Who drops off web-based travel surveys? Investigating the implications of respondents dropping out of travel diaries during online travel surveys

Who drops off web-based travel surveys? Investigating the implications of respondents dropping out of travel diaries during online travel surveys

Transportation Modeling

Who drops off web-based travel surveys? Investigating the impact of respondents dropping out of travel diaries during online travel surveys

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