An Innovative Way to Create New Services: Applying the Triz Methodology

Lin, Chin-Sen; Su, Chao‐Ton

doi:10.1080/10170660709509029

Cited by 34 publications

(32 citation statements)

References 11 publications

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“…Conventional solutions usually propose a compromise between the "improving" and "worsening" parameters. An innovative solution is achieved by resolving the technical contradiction without compromise and tradeoff [37]. Physical contradiction means that the contradiction relates to physical properties of an element, such as big and small, cold and hot, long and short, etc.…”

Section: Contradiction Matrix and Inventive Principlesmentioning

confidence: 99%

An Innovative Approach to Enhancing the Sustainable Development of Japanese Automobile Suppliers

Wang

Huang

et al. 2016

Sustainability

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Abstract:The Japanese automobile industry has been hit sharply by the economic downturn of recent decades. The rise in costs and decline in sales have led to serious problems in the auto industry. In order to address these issues, most companies engage in downsizing and redesigning production operations. It is crucial to investigate the time wasted by replacing assembly boards occurring in manufacturing lines. Therefore, the aim of this study was to provide an integrated approach, Teoriya Resheniya Izobreatatelskih Zadatch (TRIZ), to providing efficient solutions for the automobile industry. The first step of this methodology is to detail the technical problems using the Function and Attribute Analysis (FAA) model. Secondly, a contradiction matrix and the inventive principle were applied to find the solutions. In this study, an auto part supplier named Sumi-Hanel located in Hanoi, Vietnam, was taken as a case study; the empirical results showed that waste time had been reduced to 67%, nearly 8400 square meters was saved, and a 20% cost reduction was achieved by reusing old frames. The research proves that the combination of TRIZ and lean manufacturing successfully increases production performance and reduces waste due to technological advancements.

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Section: Contradiction Matrix and Inventive Principlesmentioning

confidence: 99%

An Innovative Approach to Enhancing the Sustainable Development of Japanese Automobile Suppliers

Wang

Huang

et al. 2016

Sustainability

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“…TRIZ gives the problem solvers different tools. The most commonly used tool for eliminating contradiction problems is 40 IPs (Cong & Tong, 2008;Lin & Su, 2007). Eliminating the contradictions from the any system often leads to innovative solutions (Hsia & Pu, 2013).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Chai, Zhang, and Tan (2005) developed a model for creating new services based on TRIZ and they used the 40 IPs to predict solutions using two case studies. Lin and Su (2007) reported that 39 parameters formed a contradiction matrix and 40 IPs can be used in the service sector to identify solutions. Kim and Park (2012) recommended adopting a model that links service decision factors and 40 IPs modified for the service industry.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Even though the Theory of Inventive Problem Solving (TRIZ) was designed to be used in technical areas, current studies are focusing on using TRIZ in non-technology related sectors such as the service sector (Chai et al, 2005;Lin & Su, 2007;Mann & Domb, 1999;Regazzoni et al, 2013;Retseptor, 2003;Ruchti & Livotov, 2001). The fundamental principle behind the TRIZ method is to find contradictions in a system and then eliminate them by using TRIZ tools such as the 40 Interactive Principles (IPs).…”

Section: Introductionmentioning

confidence: 99%

“…The fundamental principle behind the TRIZ method is to find contradictions in a system and then eliminate them by using TRIZ tools such as the 40 Interactive Principles (IPs). These tools are important and are frequently used to eliminate contradictions (Cong & Tong, 2008;Lin & Su, 2007).…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Interpretation of TRIZ Principles in a Service Related Context

Gazem¹,

Rahman²

2014

ASS

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A systematic innovation method such as the Theory of Inventive Problem Solving (TRIZ) has powerful tools that can be used to solve contradiction problems in technical or non-technical systems. The most common tool used in TRIZ is 40 inventive principles (IPs). The purpose of this paper is to interpret these IPs from a service prospective. The data was collected from many resources found in the literature. A case study was conducted to prove the feasibility of interpretative IPs. The outcome of this study enhanced the usability of the 40 IPs by including new synonyms for some principles, comprehensive descriptions, and providing suggestions and examples for each principle. The interpretative principles focused on a service process used to fulfill customer demands. An Interpretation of TRIZ tool such as the 40 IPs in a service related context improves the understanding of these principles by researchers or service designers.

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An Ageing‐in‐Place Service Innovation Model by Using TRIZ Methodology

Chen

Shie

Wang

et al. 2012

Hum Ftrs & Erg Mfg Svc

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Most of the research on the concept of “ageing‐in‐place” has focused on surveys of the needs of senior citizens and/or the quality of the services delivered to them. Service innovation for ageing‐in‐place has received little research attention, however. The present study addresses this issue by proposing a service innovation model for ageing‐in‐place. In this model, a TRIZ methodology is used to develop the parameter correspondence table, which integrates TRIZ contradiction parameters and ageing‐in‐place service‐quality determinants, to deal with service contradiction. A TRIZ contradiction matrix is then applied to generate inventive solutions for the innovation of the ageing‐in‐place service system. A case study is also conducted to demonstrate the applicability of the proposed model.

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An Innovative Way to Create New Services: Applying the Triz Methodology

Cited by 34 publications

References 11 publications

An Innovative Approach to Enhancing the Sustainable Development of Japanese Automobile Suppliers

An Innovative Approach to Enhancing the Sustainable Development of Japanese Automobile Suppliers

Interpretation of TRIZ Principles in a Service Related Context

An Ageing‐in‐Place Service Innovation Model by Using TRIZ Methodology

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