“…This Delphi study aims to get the expert panel's consensus on the criteria that should be used to evaluate business processes to automate. (Ratia, Myllärniemi, and Helander, 2018;Santos, Pereira, and Vasconcelos, 2019;Riedl and Beetz, 2019) Data structure of inputs (Santos, Pereira, and Vasconcelos, 2019;Riedl and Beetz, 2019;Wellmann, et al, 2020;Rhouati, et al,2021;Wewerka and Reichert, 2020;Siderska, 2020;Syed, et al, 2020;Lau et al, 2000;Griffiths and Pretorius, 2021;Viehhauser and Doerr, 2021;Marciniak and Stanisławski, 2021;) Rule-based process (Santos et al, 2019;Riedl and Beetz, 2019;Hofmann et al, 2020;Wellmann et al,, 2020;Rhouati, 2021;Enriquez, 2020;Wewerka and Reichert, 2020;Wewerka and Reichert, 2020;Ivančić et al, (Rhouati et al, 2021;Wewerka and Reichert, 2020;Syed et al, 2020), (Lau et al, 2000;Choi, 2021;) Human Error (Lau et al, 2000) Complexity (Wewerka, and Reichert, 2020;Syed et al, 2020;Lacity, Willcocks and Craig, 2015) In this Delphi study, the surveys can be divided into two types. The first one used in the first round of the survey was compounded by open questions to retrieve order criteria not present on the initial criteria list obtained from the SLR in Section 2.…”