“…Methods: computer simulation [3,156,170,210,238,243,291,293,347,415,439,469,478,502,524], heuristics [26,501], Markov processes [46,167,249,251,296,492,493], mathematical programming [3,4,30,469], queueing theory [30,152,189,217,270,285,355,443,481] Staff-shift scheduling Shifts are hospital duties with a start and end time [74]. Shift scheduling deals with the problem of selecting what shifts are to be worked and how many employees should be assigned to each shift to meet patient demand [166,289].…”