ANALISIS PENDEKATAN MALCOLM BALDRIGE CRITERIA FOR PERFORMANCE EXCELLENCE (MBCfPE) TERHADAP KINERJA DI PT. KINENTA INDONESIA

Susanto, Edi

doi:10.32734/jsti.v19i1.358

Cited by 4 publications

(2 citation statements)

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“…No. 2 Juni 2021 Seminar Nasional & Call Paper Fakultas Sains dan Teknologi (SENASAINS 2 nd ) Universitas Muhammadiyah Sidoarjo kegiatan tertentu dengan menghasilkan suatu pencapaian misi perusahaan atau organisasi melalui data yang dapat ditampilkan untuk mengetahui hasil dari suatu produk, jasa dan proses produksi [1].…”

Section: Kinerjaunclassified

Performance Improvement Strategy With Malcolm Baldrige Method Integration and SWOT Analysis (Case Study at UD. Syaiful Plastik)

Prasetyo

Wahyuni

2021

PELS

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There are problems that faced at UD. Syaiful Plastik including in the sector of leadership, measurement management, and company product output. This results in the quality and quantity of the company's products not being able to fulfill consumer expectations. To follow up on this problem, the Malcolm Baldrige method is used to analyze the company's performance with seven categories of assessment and SWOT analysis to determine the factorc that affect the company's performance, by assessing internal factors (strenghts and weaknesses), external factors (opportunities and threats). From the measurement results, Malcolm Baldrige's total score is 474 points with an overall percentage of 47% from a maximum score of 1000. This value is at the average level including the early improvement category (point scale 376-475). The results of the internal evaluation contained 8 attributes of strength elements and 4 attributes of weakness elements. The results of the external evaluation contained 5 opportunity attributes and 5 threat attributes. Mapping the IFE-EFE matrix followed by a SWOT analysis resulted in 4 alternative strategies that can be done to build progress and a more competitive company advantage.

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Section: Kinerjaunclassified

Performance Improvement Strategy With Malcolm Baldrige Method Integration and SWOT Analysis (Case Study at UD. Syaiful Plastik)

Prasetyo

Wahyuni

2021

PELS

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“…"Analisis PendekatanMalcolm Baldrige Criteria for Performance Excellence (MBCfPE) Terhadap Kinerja di PT. Kinenta Indonesia" [4] . 2.…”

Section: Tujuan Penelitianmentioning

confidence: 99%

Pengukuran Kinerja Perusahaan Jasa Transportasi Niaga Darat Menggunakan Metode Baldrige Excellence Framework (Studi Kasus pada PT. Galena Perkasa Sidoarjo)

Prasetya

Handoko

Vitasari

2019

JTMI

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Ketatnya persaingan usaha di era globalisasi ini, mengharuskan pelaku usaha untuk terus memperbaiki kinerjanya, tidak hanya meningkat tapi sebisa mungkin unggul (excellence), tidak terkecuali usaha di bidang jasa transportasi niaga darat (land freight forwarder). Berdasarkan laporan keuangan selama tiga tahun terakhir, menunjukkan tren kinerja keuangan perusahaan cenderung menurun. Hal ini disebabkanoleh banyak faktor, baik secara eksternal maupun internal perusahaan. Hasil observasi di lapangan membuktikan penyebab penurunan kinerja keuangan lebih didominasi oleh faktor internal. Untuk proses perbaikan internal, diperlukan langkah awal pengukuran pencapaian kinerja saat ini. Dikarenakan saat ini perusahaan tidak mempunyai alat ukur kinerja secara menyeluruh dan berorientasi kinerja unggul (performance excellence), maka metode pengukuran kinerja pada penelitian ini menggunakan alat ukur berbasis Baldrige Excellence Framework kriteria Bisnis. Selain hasil observasi, instrumen utama penelitian ini adalah hasil survei kuesioner terhadap karyawan perusahaan. Berdasarkan hasil survei kuesioner didapatkan tingkat pencapaian kinerja berbasis Baldrige Excellence Framework kriteria Bisnissaat ini sebesar 750 poin dengan prosentase pencapaian secara keseluruhan sebesar 74% yang artinya perusahaan berada pada tingkat Pemimpin Bisnis (Business Leader) dengan kategori Unggulan (Excellent).

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The Influence of Consumer Focus, Operational Focus on Business Results of Cafe and Warkop Angkringan Owners in East Java

Nugroho

Ambarwati²

2022

ijler

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The purpose of this study was to determine the effect of consumer focus, operations focus on business results on cafe owners and Angkringan Warkop owners in East Java. This research is a descriptive study using quantitative methods. Probability sampling technique to determine the population, and using accidential sampling for sampling. for the number of samples in this study took as many as 150 respondents to be the research sample. Then the validity test and reliability test will be carried out by using the Smart PLS method as a data processing application to conclude the proposed hypothesis and to answer the problem formulation. The results of this study, show results that can prove that Consumer Focus, Operations Focus has an effect on Business Results owners of Cafes and Warkop Angkringan in East Java.

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ANALISIS PENDEKATAN MALCOLM BALDRIGE CRITERIA FOR PERFORMANCE EXCELLENCE (MBCfPE) TERHADAP KINERJA DI PT. KINENTA INDONESIA

Cited by 4 publications

References 0 publications

Performance Improvement Strategy With Malcolm Baldrige Method Integration and SWOT Analysis (Case Study at UD. Syaiful Plastik)

Performance Improvement Strategy With Malcolm Baldrige Method Integration and SWOT Analysis (Case Study at UD. Syaiful Plastik)

Pengukuran Kinerja Perusahaan Jasa Transportasi Niaga Darat Menggunakan Metode Baldrige Excellence Framework (Studi Kasus pada PT. Galena Perkasa Sidoarjo)

The Influence of Consumer Focus, Operational Focus on Business Results of Cafe and Warkop Angkringan Owners in East Java

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