Analisis Pengendalian Kualitas Air Minum dalam Kemasan Menggunakan Metode Six Sigma

Widyarto, Wahyu Oktri; Firdaus, Azirwan; Kusumawati, Aulia

doi:10.30656/intech.v5i1.1460

Cited by 7 publications

(7 citation statements)

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“…The control stage aims to ensure that the improvements made in the improve stage have been carried out. The control of proposed improvements carried out in the improvement stage is as follows: (Widyarto et al, 2019) a. Man Proposed action:…”

Section: Controlmentioning

confidence: 99%

Quality control of plastic sack products using the DMAIC method at PT. XYZ

Ismail,

Marwan

2024

Computational

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PT. XYZ is a company engaged in the production of plastic sacks which are used for various industrial purposes. There are several types of defects in plastic sacks, namely, torn sacks, inappropriate sack brands, and slanted seams. This research aims to determine the level of product defects, factors causing product defects and provide suggestions for improvements to the production process at PT. XYZ. This research uses the six sigma method through the DMAIC stages (Define, Measure, Analyze, Improve and Control). Based on research results, the defect rate for plastic sack products was 2.72%, while the average level was 3.9 sigma. There are several factors that cause defects in plastic sack products, namely human factors, machines, work methods and materials. Proposed improvements to improve product quality at PT. XYZ there are several factors that must be improved, namely, humans are carrying out training and directing employees to follow SOPs, machines are making continuous maintenance schedules according to machine capacity so that they are always in good condition, work method factors the company must make additional SOPs so that work method problems are reduced. In the future, material is tightening the process of checking the inspection of threads that are not good properly.

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Section: Controlmentioning

confidence: 99%

Quality control of plastic sack products using the DMAIC method at PT. XYZ

Ismail,

Marwan

2024

Computational

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“…Pada tahap define dilakukan proses identifikasi masalah yang ada yang dapat mempengaruhi kepuasan pelanggan serta menentukan solusi untuk pemecahan permasalahan tersebut [8]. Dalam tahap ini proses kunci, hubungan interaksi dan organisasi yang terlibat dalam proses ini diidentifikasi [9]. Dalam tahap ini bisa menggunakan histogram untuk memperjelas banyaknya cacat yang terjadi [3].…”

Section: Six Sigmaunclassified

Quality Control Analysis of Back Lock Product Using Six Sigma Method at PT Artria Widya

Saputri

Azizah

2023

motivection

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A company intends to make the best quality of its product with the minimum number of product defects. This research was conducted to improve the quality of Back Lock products at PT Artria Widya to reduce the number of product defects produced. The Six Sigma method is a method that can improve the quality of a product, using the DMAIC approach, namely Define, Measure, Analyze, Improve, and Control. Based on the results of the research that has been done, it is known that the results of data processing obtained an average DPMO score of 160.179 with a sigma level of 5.12. At the analysis stage carried out using fishbone, there are two types of defects that most often occur, is silver and short. The proposed improvement actions are carried out using the 5W + 1H method which is expected to have zero defects. Setiap perusahaan pasti menginginkan kualitas produk yang diproduksinya terbaik dengan memiliki jumlah kecacatan produk seminimal mungkin. Penelitian ini dilakukan bertujuan untuk meningkatkan kualitas produk Back Lock di PT Artria Widya untuk mengurangi jumlah cacat produk yang dihasilkan. Metode Six Sigma menjadi salah satu metode yang dapat meningkatkan kualitas mutu suatu produk, dengan pendekatan DMAIC yaitu Define, Measure, Analyze, Improvement, dan Control. Berdasarkan hasil penelitian yang telah dilakukan diketahui bahwa hasil pengolahan data didapatkan skor rata-rata DPMO sebesar 160,179 dengan tingkat sigma 5,12. Pada tahap analisis dilakukan dengan menggunakan fishbone terdapat 2 jenis cacat yang paling sering terjadi yaitu silver dan short. Tindakan usulan perbaikan menggunakan metode 5W+1H yang diharapkan zero defect dapat terjadi.

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“…15 Tanggung jawab personil kalibrasi alat ukur X. 16 Merahasiakan data dan alat ukur pengguna jasa X.17…”

Section: X1unclassified

Analisa Peningkatan Kualitas Pelayanan Bidang Kalibrasi Alat Ukur dan Verifikasi Mesin Las dengan Integrasi Servqual-Six Sigma di Laboratorium Kalibrasi Perusahaan Galangan Kapal

Eka Aprilia Shofiyanti,

Sumarsono,

Nur Muflihah

et al. 2023

j. teknik industri

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Intisari— Perusahaan galangan kapal terbesar di Indonesia memiliki sub usaha dalam bidang jasa yaitu laboratorium kalibrasi. Kini sub usaha tersebut bermaksud untuk meningkatkan kualitas pelayanannya, mengingat pelayanan merupakan faktor kunci meraih kepuasan pelanggan dalam sebuah industri jasa. Integrasi antara metode Service Quality – Six Sigma akan dipergunakan dalam menjawab permasalahan yang terjadi. Penelitian ini bertujuan untuk menemukan faktor sumber ketidakpuasan, serta akan memberikan rancangan usulan perbaikan agar kualitas pelayanan bisa lebih baik lagi. Dalam penelitian ini di dapati hasil bahwa, sumber ketidak puasan dalam pelayanan jasa kalibrasi alat ukur terletak pada dimensi tangible atribut alat kalibrator yang memadai, dengan skor gap sebesar -2,78 dan skor sigmanya 1,16. Kedua skor nilai tersebut menempati rangking pertama, dengan tiga rekomendasi perbaikan berupa pembelian alat kalibrator untuk alat kalibrator yang tidak dapat diperbaiki, memudahkan hak ijin keluar alat kalibrator untuk service, akurasi KAN, dan hal lainnya, serta penambahan personil kalibrasi. Sedangkan untuk pelayanan jasa verifikasi mesin las sumber ketidak puasan berada pada dimensi responsiveness atribut kemudahan memperoleh informasi mesin las yang dapat di verifikasi dengan skor gap sebesar -2,78 dan skor sigmanya 1,22. Kedua nilai skor yang diperoleh menjadikan atribut tersebut menempati urutan pertama dalam perangkingan, dengan dua rekomendasi perbaikan yaitu pembuatan plateform untuk cek alat verifikator tersebut mampu melakukan verifikasi mesin las jenis apa saja, pemasangan jaringan khusus untuk sub lab verifikasi, dan penambahan personil bidang verifikasi. Abstract— The largest shipbuilding company in Indonesia has a sub-business in the service sector, namely a calibration laboratory. Now the sub-business intends to improve the quality of its services, bearing in mind that service is a key factor in achieving customer satisfaction in a service industry. Integration between Service Quality – Six Sigma methods will be used to answer the problems that occur. This study aims to find the source of dissatisfaction, and will provide a proposed design for improvement so that service quality can be even better. In this study, it was found that the source of dissatisfaction in measuring instrument calibration services lies in the tangible dimensions of the attributes of adequate calibrator tools, with a gap score of -2.78 and a sigma score of 1.16. These two scores rank first, with three recommendations for improvement in the form of purchasing calibrators for calibrators that cannot be repaired, facilitating the right to leave calibrators for service, KAN accuracy, and other things, as well as adding calibration personnel. As for the welding machine verification service, the source of dissatisfaction lies in the responsiveness dimension of the attribute of ease of obtaining welding machine information which can be verified with a gap score of -2.78 and a sigma score of 1.22. The two scores obtained make this attribute rank first in the ranking, with two recommendations for improvement, namely making a platform to check that the verifier is capable of verifying any type of welding machine, installing a special network for the verification sub-lab, and adding verification personnel.

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Analisis Pengendalian Kualitas Air Minum dalam Kemasan Menggunakan Metode Six Sigma

Cited by 7 publications

References 0 publications

Quality control of plastic sack products using the DMAIC method at PT. XYZ

Quality control of plastic sack products using the DMAIC method at PT. XYZ

Quality Control Analysis of Back Lock Product Using Six Sigma Method at PT Artria Widya

Analisa Peningkatan Kualitas Pelayanan Bidang Kalibrasi Alat Ukur dan Verifikasi Mesin Las dengan Integrasi Servqual-Six Sigma di Laboratorium Kalibrasi Perusahaan Galangan Kapal

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