Analisis Sistem Manajemen Mutu Dengan Malcolm Baldrige National Quality Award Di Perusahaan Global Berstandarisasi Iso 9001:2008 (Studi Kasus : Pt. Zebra Asaba Industries)

Kosasih, Wilson; Laricha, Lithrone; Hendrawan,

doi:10.24912/jitiuntar.v4i2.492

Cited by 2 publications

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“…The performance level value is 677.20 in the form of an industry leader (Tettey et al, 2018) Assessing scoring differences between awards and nonaward Shows a strong correlation (0.82) that the seven criteria have an essential role in winning the award. (Lazaros et al, 2017) Measurement of quality performance at University These elements support the MBNQA version as an operational framework for Total Quality Management (Kosasih et al, 2017) Performance measurement in Global Companies (Renita et al, 2016) Performance Measurement at Universities…”

Section: Develops a New Analytic Hierarchy Process (Ahp)based Fuzzy Multi-criteria Decision-making In A Companymentioning

confidence: 99%

A Systematic Literature Review of Malcolm Baldrige National Quality Award (MBNQA)

San

Purba

2021

JTMGE

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Many organizations measure and assess organizational performance as a strategy to improve competitiveness globally, the Malcolm Baldrige National Quality Award (MBNQA) is a prestigious award regarding quality management created in the USA. This paper reviews 50 journals on MBNQA from various countries and found that about 48% of researchers use the Malcolm Baldrige Criteria for Performance Excellence (MBCfPE) approach to measure organizational performance. We also compare MBNQA with other quality awards such as the European Foundation for Quality Management (EFQM) and the Deming Prize to illustrate what criteria we can use in improving Business Excellent Models (BEM). In the future, we will combine this TQM with the development of the Industrial 4.0 era to get a new model for assessing organizational.

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Section: Develops a New Analytic Hierarchy Process (Ahp)based Fuzzy Multi-criteria Decision-making In A Companymentioning

confidence: 99%

A Systematic Literature Review of Malcolm Baldrige National Quality Award (MBNQA)

San

Purba

2021

JTMGE

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“…"Analisis Sistem Manajemen Mutu dengan Malcolm Baldrige National Quality Award di Perusahaan Global berstandar ISO 9001: 2008 (Studi Kasus: PT. Zebra Asaba Industries)" [5] . 3.…”

Section: Tujuan Penelitianunclassified

Pengukuran Kinerja Perusahaan Jasa Transportasi Niaga Darat Menggunakan Metode Baldrige Excellence Framework (Studi Kasus pada PT. Galena Perkasa Sidoarjo)

Prasetya

Handoko

Vitasari

2019

JTMI

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Ketatnya persaingan usaha di era globalisasi ini, mengharuskan pelaku usaha untuk terus memperbaiki kinerjanya, tidak hanya meningkat tapi sebisa mungkin unggul (excellence), tidak terkecuali usaha di bidang jasa transportasi niaga darat (land freight forwarder). Berdasarkan laporan keuangan selama tiga tahun terakhir, menunjukkan tren kinerja keuangan perusahaan cenderung menurun. Hal ini disebabkanoleh banyak faktor, baik secara eksternal maupun internal perusahaan. Hasil observasi di lapangan membuktikan penyebab penurunan kinerja keuangan lebih didominasi oleh faktor internal. Untuk proses perbaikan internal, diperlukan langkah awal pengukuran pencapaian kinerja saat ini. Dikarenakan saat ini perusahaan tidak mempunyai alat ukur kinerja secara menyeluruh dan berorientasi kinerja unggul (performance excellence), maka metode pengukuran kinerja pada penelitian ini menggunakan alat ukur berbasis Baldrige Excellence Framework kriteria Bisnis. Selain hasil observasi, instrumen utama penelitian ini adalah hasil survei kuesioner terhadap karyawan perusahaan. Berdasarkan hasil survei kuesioner didapatkan tingkat pencapaian kinerja berbasis Baldrige Excellence Framework kriteria Bisnissaat ini sebesar 750 poin dengan prosentase pencapaian secara keseluruhan sebesar 74% yang artinya perusahaan berada pada tingkat Pemimpin Bisnis (Business Leader) dengan kategori Unggulan (Excellent).

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Analisis Sistem Manajemen Mutu Dengan Malcolm Baldrige National Quality Award Di Perusahaan Global Berstandarisasi Iso 9001:2008 (Studi Kasus : Pt. Zebra Asaba Industries)

Cited by 2 publications

References 0 publications

A Systematic Literature Review of Malcolm Baldrige National Quality Award (MBNQA)

A Systematic Literature Review of Malcolm Baldrige National Quality Award (MBNQA)

Pengukuran Kinerja Perusahaan Jasa Transportasi Niaga Darat Menggunakan Metode Baldrige Excellence Framework (Studi Kasus pada PT. Galena Perkasa Sidoarjo)

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