Analysis of Doctor–Patient Relationship in Post-COVID-19 Period: Perspective Differences Between Citizen and Medical Staff

Hu, Lingmin; Bai, Lei; Zhao, Shenyu; Lu, Renjie

doi:10.1177/00469580211060300

Cited by 13 publications

(14 citation statements)

References 23 publications

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“…Also, the research results are in congruence with the findings of other studies that investigated the same problem during the pandemic period (Zhou et al, 2021, Hu et al, 2021& Aguirre et al, 2021.…”

Section: Conclusion and Discussionsupporting

confidence: 90%

“…Furthermore, according to a Government Decision, the GPs, together with the attending physician and the call center operator, have an obligation to schedule the priority population groups in the national vaccination platform, according to each stage, as established in the COVID-19 Vaccination Strategy in Romania (Government Decision, 2020). Therefore, the COVID-19 pandemic was a tremendous opportunity to develop the GP-patient relationship, benefiting both physicians and patients (Hu et al, 2021).…”

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confidence: 99%

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The Impact of the COVID-19 Pandemic on the Evolution of the Patient-general Practitioner Relationship

Mehedințu¹

2022

MIHS

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The present paper aims to highlight the impact of the COVID-19 pandemic on the way the Patient-general Practitioner (GP) relationship evolved throughout the pandemic period. Patients' communication with the GP has acquired special importance throughout the pandemic, considering the significant number of patients infected with SARS-CoV-2 and also taking into account the health authorities' recommendations for the population to immediately contact their GP at the first potential symptoms of SARS-COV-2 infection. The research aims to show the changes in patients' communication with their GP, taking into account both the epidemiological context generated by the pandemic and the increased interaction between the two parties, due to the raised patients' need to reach the GP more often than before. For a thorough analysis of this matter, quantitative research was conducted using the survey method and the questionnaire as a tool. The research was performed on a sample of over 200 patients from the largest polyclinics in Bucharest, Romania, between December 2021 and February 2022. The main findings of the study showed that with the outbreak of the pandemic, the communication between patients and their GP, both online and offline, increased significantly, also the patients' confidence in the GPs' advice grew, as well as patients' adherence to the treatment indicated by the physician. The study indicated that analyzing the evolution of the patient-GP relationship during and after the COVID-19 pandemic is an important asset that allows polyclinics to identify the factors that have the most influence on improving communication between the GP and their patients. In this way, in order to improve the quality of medical services and the patients' journey, polyclinics can monitor over time the actions that have the most impact on improving the patient-GP relationship.

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Section: Conclusion and Discussionsupporting

confidence: 90%

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confidence: 99%

The Impact of the COVID-19 Pandemic on the Evolution of the Patient-general Practitioner Relationship

Mehedințu¹

2022

MIHS

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“…Another reason could be an increased risk of encountering infected people in hospitals, especially as at the beginning of the pandemic, COVID‐19 tests were scarcely available. People had to go to the hospital to be tested, risking infection through hospital contacts, mainly medical staff who admitted COVID‐19‐positive patients (Alijanzadeh et al, 2021; Hu et al, 2021).…”

Section: Discussionmentioning

confidence: 99%

Did everyone change their childbirth plans due to the COVID‐19 pandemic? A web‐based cross‐sectional survey of Polish pregnant women

Feduniw

Kajdy

Sys

et al. 2023

Journal of Advanced Nursing

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Background and Aim: With the worldwide outbreak of coronavirus, a significant impact has been observed on the functioning of healthcare systems and the process of childbirth.Women probably did not even have a choice to adjust their plans accordingly to the current situation. The aim of the study was to examine how the outbreak of the SARS CoV-2 pandemic state affected the decisions of pregnant women about their childbirth plan.Design: This cross-sectional study was performed using a web-based survey published on social media in Poland. Methods:The cross-sectional study was performed using web-based questionnaires.The study group included Polish women who changed their childbirth plans, compared to a group of women not sure about delivery plan change and those whose plans had not changed. The data were collected from 4 March 2020 to 2 May 2020, when the first rising count of new infections was observed in Poland and worldwide.Statistical analysis was performed using STATISTICA Software, Inc., 13.3 (2020).Results: Of 969 women who completed the questionnaire and were enrolled into the study, 57.2% had not changed their childbirth plans (group I), 28.4% had changed their plans (group II), and 14.4% of respondents answered "not sure" to this question (group III). The majority of women changed their birth plans during the pandemic because of the potential absence of their partner during labour (56% of women who had changed their plans and 48% of those whose answer was "I am not sure", p < .001). Another reason was the fear of separation from the child after delivery (33% of women who had changed their plans and 30% of those whose answer was "I am not sure", p < .001). Conclusion:Restrictions due to the COVID-19 outbreak have influenced the childbirth plans of pregnant women. The changes were independent of women's vision of birth before the pandemic. Impact:The restriction on births with accompanying person and the risk of separation from their infant after childbirth significantly influenced the decision-making process.As a result, some women were more likely to opt for a home birth with or even without medical assistance.

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“…Just one day later, Dr. Zeng was vengefully stabbed by her inpatient with a syringe. 3 Although it seems that in China there is a general increase in people's trust in doctors after COVID-19, [4][5][6] much evidence has been shown for medical disputes or violence against doctors. 7,8 Furthermore, mistrust was indicated by Liu's team to be one of patients' factors in medical disputes.…”

Section: Introductionmentioning

confidence: 99%

The Influence of Stereotypes on Trust in Doctors from Patients’ Perspective: The Mediating Role of Communication

Su¹,

Wang²,

Wu³

et al. 2022

PRBM

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Purpose To investigate the relationship among patients’ stereotypes of doctors, effectiveness of doctors’ communication skills evaluated by patients, and patients’ trust in doctors. Patients and Methods A cross-sectional survey with a total of 3289 patients from 103 hospitals in eastern, central and western China was conducted. Results There were strong correlations among patients’ stereotypes, patients’ evaluation on doctors’ communication skills, and patients’ trust (r = 0.50–0.67, p < 0.01 for all). Patients’ trust was predicted by patients’ stereotypes directly (β = 0.32, 95% CI: 0.27–0.37) and indirectly (β = 0.19, 95% CI: 0.16–0.23) through patients’ evaluation on doctors’ communication skills. Conclusion Both patients’ stereotypes and patients’ evaluation on doctors’ communication skills have predictive effects on patients’ trust. Patients’ stereotypes are not only a direct predictor of patients’ trust but also an indirect predictor via doctors’ communication skills as a mediator. This national survey underlines the significance of patients’ stereotypes, and emphasizes the importance of developing doctors’ communication skills on patients’ trust. In order to build a more trustful doctor–patient relationship, there should be a joint effort at social and individual level to reinforce positive impression and suppress negative stereotypes of doctors. As far as communication skills are concerned, doctors are encouraged to use helpful verbal and nonverbal techniques that benefit their profession impression management.

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Analysis of Doctor–Patient Relationship in Post-COVID-19 Period: Perspective Differences Between Citizen and Medical Staff

Cited by 13 publications

References 23 publications

The Impact of the COVID-19 Pandemic on the Evolution of the Patient-general Practitioner Relationship

The Impact of the COVID-19 Pandemic on the Evolution of the Patient-general Practitioner Relationship

Did everyone change their childbirth plans due to the COVID‐19 pandemic? A web‐based cross‐sectional survey of Polish pregnant women

The Influence of Stereotypes on Trust in Doctors from Patients’ Perspective: The Mediating Role of Communication

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