Analysis of hotels’ environmentally sustainable policies and practices

Khatter, Ajay; McGrath, Michael; Pyke, Joanne; White, Leanne; Lockstone‐Binney, Leonie

doi:10.1108/ijchm-08-2018-0670

Cited by 65 publications

(43 citation statements)

References 63 publications

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“…Many professionals have embraced stakeholder inclusion in the tourism development process, but it has not been fully realised. The role of stakeholders is becoming more prominent in academia and industry; hence, the stakeholder theory lens is an appropriate means to explore sustainability [22,23].…”

Section: Introductionmentioning

confidence: 99%

Stakeholders’ Influence on Environmental Sustainability in the Australian Hotel Industry

Khatter

White²,

Pyke

et al. 2021

Sustainability

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Hotels are a key element of the tourism industry. Hotels are the most common form of accommodation for tourists and the hotel industry is intricately to tourism. A review of the academic literature indicates that existing research is primarily focused on sustainability in tourism, but very few studies have analysed the environmental dimension of sustainability in hotels in Australia, an important facet of the Australian tourism industry. The paper presents the findings of the influence of stakeholders on environmentally sustainable policies and practices (ESPPs) in the Australian hotel industry. One-on-one interviews were conducted with hotel managers as a representative sample of Australian hotels in Melbourne, Australia. The selected sample for the research comprised managers who manage approximately 60 hotels. The data was collected through in-depth interviews. It was then transcribed, coded, and analysed with NVIVO, a computer-aided qualitative data analysis software program. The sample size ensured representation by different segments of the hotel industry to include international chain-affiliated hotels, Australian chain-affiliated hotels and independent hotels. An analysis of the findings suggests that owners and shareholders are the biggest influencers as their investment takes primary importance. Other key stakeholders such as guests generally play a secondary role in influencing the ESPPs of hotels. ESPPs should lead to well-intentioned initiatives and practices that are undertaken by stakeholders to create drivers for change to contribute to environmental sustainability.

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Section: Introductionmentioning

confidence: 99%

Stakeholders’ Influence on Environmental Sustainability in the Australian Hotel Industry

Khatter

White²,

Pyke

et al. 2021

Sustainability

Self Cite

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“…Sustainability that goes beyond a simple orientation towards environmental protection makes it possible to obtain a certain social value for the green strategy of an accommodation unit. There are two main orientation choices in establishing the green strategy: focusing on structure, such as waste management, water saving, energy saving etc., or focusing on service such as obtaining differentiation through the sustainability of food and beverages, which implies a different approach to supply chain management, both choices require consistent efforts to apply green principles along the process [14].…”

Section: Literature Reviewmentioning

confidence: 99%

Touristic SME’s Competitiveness in the Light of Present Challenges—A Qualitative Approach

2020

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Competitiveness of SMEs (Small or Medium Enterprise) within the tourism field has been of a great interest for many scholars over time. Due to the crisis conditions specific to the present time, the issue of competitiveness becomes a very sensitive one, giving rise to sometimes contradictory points of view. Our research aims to analyze the opinions and perceptions of SME managers in the field of tourism in terms of the concept of competitiveness, how to measure it and sources of competitiveness still viable within the context of the current crisis or specific to it, etc. In order to be able to properly analyze the above, qualitative research was initiated and conducted in the form of an in-depth interview with 42 Romanian SME managers in the tourism field. The results of the study reflect a mature approach of managers in terms of possible new sources of competitiveness—the emphasis on technical solutions capable of managing the socio-medical dimensions of tourism consumer behavior, a prevalence for an organic growth strategy and for additional investments in qualified personnel, as well as online management of most aspects related to services and openness to collaboration within tourism clusters.

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“…Several destinations and organisations have developed green advertising as a marketing tool to improve the environmental performance of consumers (Kardos et al, 2019). World leaders have supported eco-friendly practices in terms of tourism activities to make tourist destination more sustainable, especially considering that the competitiveness of any destination enormously relies on the level of sustainability (Khatter, McGrath, Pyke, White & Lockstone-Binney, 2019).…”

Section: Green Ads and Celebrity Endorsementmentioning

confidence: 99%

Examining the mediating role of celebrity endorsement in green advertisements to improve the intention of Egyptian Millennials towards environmental behaviours in tourist destinations

Kamel

2020

TMS, Tour Manage Stud

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Celebrity-endorsed advertisements have a powerful influence, especially on young generations like millennials. At the same time, green advertising is a growing trend used by many destinations and organisations for environmental protection initiatives. Celebrity endorsement in green advertisement could be a viable solution for many marketers in tourist destinations to engage and support millennials to be eco-friendly during their travels. Hence, the purpose of this study is to investigate the mediating role of using celebrities as endorsers in green ads to influence the intention of Egyptian millennials towards environmental behaviours in tourist destinations. Descriptive analysis, Structural Equation Modelling (SEM) and Confirmatory Factor Analysis (CFA) have been carried out using SPSS and Amos to address the objectives of this study. Results show that celebrity endorsement mediates the relationship between green advertisements and the intentions of millennials to behave in a sustainable way in tourist destinations. This study makes the first attempt to provide evidence of how celebrities can be employed as a mediating variable in green advertisements to motivate Egyptian millennials to be environmentally responsible.

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Analysis of hotels’ environmentally sustainable policies and practices

Cited by 65 publications

References 63 publications

Stakeholders’ Influence on Environmental Sustainability in the Australian Hotel Industry

Stakeholders’ Influence on Environmental Sustainability in the Australian Hotel Industry

Touristic SME’s Competitiveness in the Light of Present Challenges—A Qualitative Approach

Examining the mediating role of celebrity endorsement in green advertisements to improve the intention of Egyptian Millennials towards environmental behaviours in tourist destinations

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