Analysis of Information Technology and Agility Implementation on the Performance of the State Civil Apparatus with Organizational Learning as Intervening Variables

Abstract

The new normal order of life after the coronavirus/covid-19 pandemic requires changes in government procedures that were previously carried out conventionally/analogously to digital. The state's civil apparatus has undoubtedly been impacted by the age of disruption. Therefore, the purpose of this study is to examine how organizational learning is impacted by the implementation of information technology and agility, as well as how the state's civil service performs as a result of these factors. Using SmartPLS 3.3 as a research methodology for quantitative analysis. The research sample is 100 respondents. Conclusions of the study: Information technology implementation has a significant positive impact on organizational learning, agility has a significant positive impact on organizational learning, information technology implementation has a significant positive impact on state civil servants' performance, and organizational learning has a significant positive impact on performance state civil service.