Analysis of Job Performance from the Perspective of Volunteers for Tourist Village Development

Abstract

The main problem with social programs such as tourist village development is that the individuals involved have the option of making the program their main job or just a side activity. Therefore, there is a strong indication of less participation and performance of the tourist village managers. This study aims to analyze the performance of tourist village development actors in the Bojonegoro Regency based on self-efficacy, personal networking, and public service motivation. The research sample was 225 personnel for developing tourist villages in the Bojonegoro Regency, where the data were taken through a questionnaire. Multiple regression analysis was used for data analysis. The statistical analysis results found that self-efficacy and public service motivation had a significant positive effect on performance. In contrast, personal networking did not affect the job performance of the volunteers for tourist village development. From a theoretical perspective, the results of this study imply that self-efficacy and personal networking have an important role in improving the performance of organizational members while the practical implication is that to improve the welfare of the community, non-profit organizations need to consider how to increase self-confidence and motivation to serve the community so that volunteers can complete well various tasks.

Self Efficacy, Role Conflict, and Job Satisfaction: A Mediation Analysis of Job Participation in Tourism Village Development Volunteers

“…The results of the analysis show that there is a significant influence of self-efficacy on job satisfaction through job participation. Among village empowerment activists, self-efficacy is highly correlated with job participation, and opening up a high level of participation in tourism village development programs will undoubtedly increase the job satisfaction of volunteers who choose to be active in various tourism village programs (Chan, 2020;Safii et al, 2023).…”

“…In reality, tourism village development volunteers still feel that there is a match between their expectations and the role they carry out. The volunteers realize their work is difficult, but it must be done (Safii et al, 2023). Even though they are faced with various kinds of work that cause role conflicts, tourism village program volunteers can still control themselves from awareness of the work responsibilities that must be taken into account to maintain job satisfaction (Maden-Eyiusta, 2021b).…”

“…Five indicator questions based on Bandura, (1991)were used to assess selfefficacy. Role Conflict is measured with four statement items referring to Pandey & Kumar, (1997), Job participation is measured with four statement indicators based on studies from (Safii et al, 2023), and work performance with 5 statement items referring to (Orgambídez & Almeida, 2020) . Figure 2 is the full research model in PLS for analysis in this research.…”