2012
DOI: 10.5649/jjphcs.38.513
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Analysis of Relationship between Environmental Improvements of Pharmacy and Human Error in Preventive Measures for Dispensing Mistakes

Abstract: We conducted a questionnaire survey in pharmacists working in community pharmacies in order to clarify the relationship between measures for dispensing mistakes by environmental improvements of pharmacies and measures for human error. Simultaneously, we surveyed the main causes of dispensing mistakes relating to human factors. Questionnaires were distributed to 692 pharmacists working in community pharmacies. Valid questionnaires were collected from 486 pharmacists. (Valid collection rate: 70%) The results rev… Show more

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Cited by 3 publications
(2 citation statements)
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“…Inspecting on uneven surfaces may lead to serious mistakes such as dropping or loss of medicines, picking up the wrong prescriptions, and so on. One of the measures for preventing dispensing errors and accidents caused by human error is organizing the dispensing room [15]. Therefore, it was suggested that it's necessary to maintain a well-organized inspecting space and dispensing room.…”
Section: Discussionmentioning
confidence: 99%
“…Inspecting on uneven surfaces may lead to serious mistakes such as dropping or loss of medicines, picking up the wrong prescriptions, and so on. One of the measures for preventing dispensing errors and accidents caused by human error is organizing the dispensing room [15]. Therefore, it was suggested that it's necessary to maintain a well-organized inspecting space and dispensing room.…”
Section: Discussionmentioning
confidence: 99%
“…Therefore, clarifying protocols and establishing a system to check them will lead to safety measures [19]. Studies on dispensing errors have shown that "impatience," rather than "insufficient knowledge" or "inexperience," is the most common cause of dispensing errors during preparation [20]. Therefore, errors are more likely to be influenced by psychological and emotional factors than physical factors.…”
Section: Considerationmentioning
confidence: 99%