“…Increased interest in issues of reliability, quality and warranty can be observed in the furniture industry (Ratnasingam et al, 1997;Gremyr et al, 2003;Smardzewski, 2005Smardzewski, , 2009; Kłos and Fabisiak, 2010). Reliability is an essential feature determining the commercial success of a product and it is a signifi cant element in the competitive strategy of the enterprise (Sander and Brombacher, 2000;Murthy and Djamaludin, 2002;Murthy, 2006;Murthy, 2007;Fabisiak, 2013a, 2013b;Ojurović et al, 2013). It is of importance both for furniture producers (Vickery et al, 1997) and consumers (Udell and Anderson, 1968;Sinclair and Hansen, 1993;Pakarinen and Asikainen, 2001; Ratnasingam, 2003;Chien et al, 2005;Knauf, 2015).…”