Analyzing the Effects of Individual Competencies on Performance: A Field Study in Services Industries in Turkey

Zaim, Halil; Yaşar, Mehmet Fatih; Ünal, Ömer Faruk

doi:10.20460/jgsm.2013715668

Cited by 69 publications

(70 citation statements)

References 27 publications

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“…The results of this study were in line with the previous research conducted by [11]- [13] who explained that competence affects the performance of employees. Performance and effectiveness of employees in performing the task is determined by the competencies required by the field of work.…”

Section: Advances In Social Science Education and Humanities Researcsupporting

confidence: 92%

Competency Development of Civil State Apparatus in Term of Human Resource Management

Wahjusaputri¹,

Fitriani²

2018

Proceedings of the International Conference on Learning Innovation (ICLI 2017)

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Abstract-The reform of public management will in turn affect the demands of qualifications or competence of Human Resources within the government institutions. In this case, the human resource development of civil servants in the public sector must be directed to the arrangement of competence in accordance with the field of duty in the present and in the future. The phenomena occurring in the development of civil state apparatus competence in building the human capital are: (1) the competence development is considered as a burden; (2) the competence development is considered as an asset; (3) the competence development becomes the part of organizational strategy; (4) the competence development is the core of Talent Management along with recruitment and retention. Hopefully, professional civil state apparatus who are able to encourage and support the pace of government development can be realized. To be inferred that the competence development of civil state apparatus is required to be executed by prioritizing the awareness, commitment, communication and coordination among the stakeholders, particularly in planning the program of competence development for civil state apparatus.

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Section: Advances In Social Science Education and Humanities Researcsupporting

confidence: 92%

Competency Development of Civil State Apparatus in Term of Human Resource Management

Wahjusaputri¹,

Fitriani²

2018

Proceedings of the International Conference on Learning Innovation (ICLI 2017)

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“…Abbaszadeh et al (2012) in his research results concluded that the increased of managers competence can improve the employee performance or productivity. And the results of Yunus research (2009) which states that the higher level of employee competence, then the performance of employees will increase.Then with the increasing of employees competence, it will have an impact on organizational performance (Zaim et al, 2013).…”

Section: Discussionmentioning

confidence: 99%

The Training and Competence Effect of Pt Batik Trusmi Cirebon’semployee Performance

Hidayat

Alwi

Setiawan

2017

JAM

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:This study aims to determine the training and competence effect of PT. Batik Trusmi Cirebon's employee performance; the research used quantitative research method. The total of 69 employees of PT. Batik Cirebon was used as population samples in this study, frequency distribution and multiple regression are used as statistical analysis. Based on the hypothesis test results, it is known that F_calculate > F_ (table) is 93.879> 2.17, so it can be concluded that there is a positive and significant influence between the training and competence to the employee performance. Based on the result of the correlation coefficient is known that the value of R is 0.860, which implies a very strong degree of closeness between training and performance competence. Based on the coefficient of determination known that the value of Adjusted R Square is 0.732, which means equal to 73.2% of training and competence affect on employee performance and the rest of 26.7% influenced by the other factors that are not examined in this study.

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“…The competences, as a measurement tool, identify behavioral factors relevant to performance in the job and viewed as how the job is carried out. Hence, many organizations use the competency models as a part of their employee development program to appraise behavioral performance indicators together with objectives (Özçelik and Ferman, in Zaim et al, 2013 ).…”

Section: Competence Employeementioning

confidence: 99%

Effect of Competence, Satisfaction and Discipline on Performance of Employees in the Office of Women Empowerment and Family Planning of West Papua

Suyitno¹

2017

ASS

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This study investigates the effect of competence, satisfaction, and discipline on performance of employees in the Office of Women Empowerment and Family Planning of Fak-fak West Papua. Assigning 18 respondents, this study collected data using questionnaire, interview and document and used SPSS 17.0 for analysis on multiple regression and t-test. The findings showed the significant effects existed between (1) the competence of work (X1) on the performance of employee (Y) r=0.682; p=.011; (2) the job satisfaction (X2) with the performance of employee (Y) r=0.241; p=.025; (3) the discipline of work (X3) with the performance of employee (Y) r=0.230; p=.034; and (4) the competence (X1), the job satisfaction (X2), and the discipline (X3) to the performance employee partially or simultaneously at r=0.135. A weak effect of competence, job satisfaction and discipline of work existed on the performance of employee.Keywords: performance, competence, satisfaction, discipline, public services BackgroundEmerging issues related to regional autonomy is seen from the competence of human resources and apparatues the Local Government has to serve the official services, public services, and developments. This way, the government apparatus has an apparent role and very important position as the motor and driving force in activities of government functions aligned to reform that demands clean government and immorality. However, many regions recognize that competence of human resources and apparatus still need to improve (Dwiyanto, 2003).According to Steers (1985, p. 148) the individual performance is strongly influenced by a variety of unique personal characteristics of each individual. If a worker does not have the competence required for a particular job, or if he is not interested in the job, it is hard to believe that the level of achievement will be high. On the other hand, if management in recruiting and training workers competence and interest is in tune with the demands of work, we can expect that chances of good performance can be improved.Success in achieving the goals of organization is strongly influenced by the role and performanceemployees. The important role of employees or individuals in achieving organizational goals is that, the organization is impersonal and very rational in integration of a number of specialists who work together to achieve agreed objectives (Liliweri, 1997). Cited by Iqbal (2015) Hassan et al. (2011) assert that job satisfaction level in private banking sector and most of the employees working in private banks are satisfied with their work, management functions and job positions.Through increased work discipline and competence of employees' work, vision, mission, and goals of the organization can be achieved effectively. Discipline (Wekley & Yukl, 2000) and competence (Simamora, 1995) are factors that affect employee performance. An increase of discipline and competence of employees can give a positive contribution to performance the organization planned earlier.Problems contained in the...

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Analyzing the Effects of Individual Competencies on Performance: A Field Study in Services Industries in Turkey

Cited by 69 publications

References 27 publications

Competency Development of Civil State Apparatus in Term of Human Resource Management

Competency Development of Civil State Apparatus in Term of Human Resource Management

The Training and Competence Effect of Pt Batik Trusmi Cirebon’semployee Performance

Effect of Competence, Satisfaction and Discipline on Performance of Employees in the Office of Women Empowerment and Family Planning of West Papua

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