Analyzing the impact of the functions of Project Management Offices on triple constraints performance of new product projects

Abstract

Aiming to understand the relationships between the functions of project management offices (PMO) and the performance of new product development projects, this paper presents correlations between the effort in performing PMO functions and the results of performance indicators on a sample of 35 companies that develop new products and have PMOs in their organizational structure to support it. It was analysed these functions from the point of view of performance indicators related to project´s triple constraints. The data was analysed using Spearman correlation. In general, it was observed that PMOs are not focused on activities as providing project success on time, cost or scope. Schedule performance is correlated to functions of reporting project status to senior managers. Cost performance is correlated to benefit management. No function presented any correlation with preventing scope changes. These results point that the presence of PMO on the companies' structure does not guarantee the success on project´s triple constraints maybe because it is focused on organizational project management and not in performing project management as well.

Benefits Management as a Path for Project Management Offices Contribute to Programs and Influence on Project Performance

“…As it was highlighted for PMOs lower efforts are management of benefits and setting the remuneration for project managers, and the function related to business environment monitoring, all related to the group of senior management support. These results are reported on Barbalho et al (2016).…”

“…Tables 1 and 2 show that although six functions are correlated with time and cost indicators with p-values below 0.05 and 0.01 (X1, X4, X14, X15, X27 and X28), when Multiple tests are performed only Benefits Management (X4) remains correlated with the cost performance of the projects in the surveyed PMOs. As a whole, Barbalho et al (2017) discusses these data. In this paper, a study of the functions related to programs management will be addressed.…”

“…A previous report of the study here addressed shows the benefits management as the function more strongly related to project performance, and mainly to project cost compliance (Barbalho, Carvalho, Silva & Toledo, 2016;Barbalho et al 2017). The present paper explores this result according to the program management theory and tries understanding better the data about functions and performance indicators.…”

“…In this purpose, this paper complements the findings of Barbalho, Silva and Toledo (2017), which diagnoses the benefits management as a function related to cost performance. An open issue is what concerns other program management functions and performance of triple constraint.…”

Fatores críticos de sucesso na gestão de projetos: Análise dos indicadores que constituem os predecessores da estratégia, pessoas e operações

“…Durante o ciclo de vida dos projetos, com vistas ao alcance das expectativas das suas partes interessadas, os resultados são monitorados por indicadores de desempenho que mensuram a qualidade das entregas (Kerzner, 2011). Além disso, esses indicadores permitem efetiva gestão de riscos e redução de incertezas ocasionadas por mudanças e incidentes na restrição tripla que abrange escopo, tempo e custos (Barbalho, Silva, & Toledo, 2017).…”