Antecedents of continuance intention of using Internet banking in Saudi Arabia: A new integrated model

Abstract

Along with cognitive perceptions, customers’ psychological traits are key determinants of Internet banking continuance to use. Incorporating psychological traits into technology acceptance models strengthens their explanatory power and boosts our understanding of online behavior. Users’ technology readiness, uncertainty avoidance, and satisfaction are key determinants of Internet banking continuous use. Bank managers should take users’ personal preferences into consideration by offering flexible online systems with diversified designs and choices.

How does the Fintech services delivery affect customer satisfaction: A scenario of Jordanian banking sector

“…The propagation of innovators has fashioned a disorganized landscape causing different probable scenarios, where banks may fight from alliances or be enforced into flight by the big technology. Alghamdi, Elbeltagi, Elsetouhi, and Yacine Haddoud (2018) indicated that psychological traits are the crucial determining factor of Internet banking continuation to use along with cognitive perceptions. Furthermore, operators' technology readiness, uncertainty avoidance, and satisfaction are significant determinants of Internet banking use.…”

Development of Market Consumer Interconnector to Prevent Food Poisoning in Vietnam

“…According to the Malaysian Institute of Language and Literature ( 2018), e-hailing can be described as a procedure of requesting and reserving a vehicle through an application by using a notebook or smartphone. The most popular e-hailing services in Malaysia are Uber and Grab, whereby Uber has been introduced in January 2014 while Grab in May 2014 (Ahmad, 2017). However, Grab legitimately took over Uber's Southeast Asia operations in the year 2018 (Keeton- Olsen, 2018).…”

An exploratory study of the adoption of artificial intelligence in Burgundy's wine industry

“…Studies tend to focus on either the consumer or organizational adoption of a specific technological innovation for a defined product or service category. For example, researchers have investigated the consumer intention to use internet banking (Alghamdi, Elbeltagi, Elsetouhi, & Haddoud, 2018) and mobile internet banking (Bryson, Atwal, Chaudhuri, & Dave, 2015). A recent development is the need to consider the adoption of fast-evolving technologies as in the case of artificial intelligence (AI) technology which we define "the ability of a machine to perform cognitive functions we associate with human minds, such as perceiving, reasoning, learning, and problem solving" (McKinsey & Co., 2018a).…”