Antecedents of the adoption of the new mobile payment systems: The moderating effect of age

Liébana‐Cabanillas, Francisco; Sánchez‐Fernández, Juan; Muñoz‐Leiva, Francisco

doi:10.1016/j.chb.2014.03.022

Cited by 397 publications

(319 citation statements)

References 109 publications

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“…Also, there is a highly significant positive correlation between perceived ease of use and perceived usefulness (H 3 ), suggesting that customers who recognize that m-payment to be effortless and easy to use also perceive it to be efficient and more useful. Many previous studies have drawn similar outcomes and conclusions (Pousttchi & Wiedemann, 2007;Kim et al, 2010;Schierz et al, 2010;Yongmeng, 2013;Li et al, 2014;Liébana-Cabanillas et al, 2014). Apparently, the current findings confirm the importance of both perceived ease of use and perceived usefulness constructs in predicting individuals' acceptance of m-payment Vol.…”

Section: Discussion Of Resultssupporting

confidence: 80%

Investigating the Moderating Effects of Gender and Self-Efficacy in the Context of Mobile Payment Adoption: A Developing Country Perspective

Jaradat¹,

Faqih²

2014

IJBM

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The adoption rate of mobile payment technology is relatively low in the developing world, particularly in Jordan. The need to study why people in Jordan are unwilling to participate in its adoption is definitely imperative because the outcomes and conclusions of the current analysis could be thoughtfully and strategically utilized to improve and accelerate the adoption and diffusion of mobile payment in Jordan. To achieve this objective, the current study develops a theoretical research model as a framework based on modified Technology Acceptance Model 2 (TAM2). The moderating influence of gender and self-efficacy on the adoption process of mobile payment was integrated in the current model. The quantitative data was collected via a paper-based self-administered questionnaire. A valid 366 data sets (of those just above 50% are females) were used to assess the model. The model parameters were theoretically analyzed by using the WarpPLS 4.0 software. PLS has been selected on merits because it can statistically handle the complexity of the proposed model. This study has concluded that the perceptions of usefulness and ease of use, subjective norm, output quality, and result demonstrability are all important determining factors of behavioral intention towards mobile payment adoption. Further, image and output quality determinants were empirically observed to influence perceived usefulness construct and indirectly influencing behavioral intention. In the meantime, gender differences were determined to have little moderating influence on the adoption process of mobile payment. However, the self-efficacy aspect was found to have a moderating influence on some of the hypothesized relationships of this model, implying that self-efficacy is a significant decision factor to consider for adoption of mobile payment technology. Moreover, the theoretical and practical implications of the findings and recommendations for future research are presented and discussed.

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Section: Discussion Of Resultssupporting

confidence: 80%

Investigating the Moderating Effects of Gender and Self-Efficacy in the Context of Mobile Payment Adoption: A Developing Country Perspective

Jaradat¹,

Faqih²

2014

IJBM

View full text Add to dashboard Cite

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“…As such, it is essential to study both MP acceptance and continuance in order to develop a full understanding of its IT usage characteristics. However, we find, after an extensive literature search, that while there are rich findings on MP acceptance [e.g., 3,6], MP continuance research is scarce. Exceptions are Zhou [7] and Chen and Li [8].…”

Section: Introductionmentioning

confidence: 99%

“…Many practitioners as well as researchers believe that MP has the potential to become a "killer" application in the payment industry [3]. However, for MP to achieve its full potential, there must be widespread use by consumers as a prerequisite [1].…”

Section: Introductionmentioning

confidence: 99%

Why do Individuals Continue Using Mobile Payments - A Qualitative Study in China

Chen

Carpenter²,

Li³

et al. 2018

Proceedings of the 51st Hawaii International Conference on System Sciences

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“…The users of a system often form their perceptions of usability based on their actual experience with a system. Social influence affects adoption of e-payment systems by creating the perception that use of the system is socially acceptable and desirable [6]. Factors such as the adoption of the technology by an individual's social network and the perception of the value of the technology become an important influence on attitudes.…”

Section: Conceptual Frameworkmentioning

confidence: 99%

“…The literature review examined previous research related to the influence of security, usability, and support on the adoption of e-payments [6]; [7]. The characteristics of social media also affect the decision of an individual to use a technology such as e-payments.…”

Section: Literature Reviewmentioning

confidence: 99%

Information Communication Technology Influence on E-Payment Adoption: A Point of View of Banking Institutions in Jordan

Al-Qadi¹

2018

IJCA

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Banks have to adopt new information and communication technologies such as e-banking and e-payments to maintain competitive positioning. The purpose of this quantitative correlational research is to determine if a relationship exists between the variables of security, usability and support and epayment adoption in the banking system in Jordan. The Unified Theory of Acceptance and Use of Technology (UTAUT) provided the conceptual framework for the study. The hypothesis tested by the study stated in its alternative form was: A statistically significant relationship exists between Security, Usability, and Support and E-Payment Adoption. Data were collected using a survey instrument designed for the study through random sampling of managers and employees at banking institutions in Jordan. The results of the analysis of data show that the predictor variables of Security, Usability, and Support have a statistically significant relationship with the outcome variable of E-Payment Adoption. While each of the three predictor variables had a statistically significant relationship with the outcome variable of E-Payment Adoption, the strongest relationship was with the users' perception of Support. The implication of the results is that banks in Jordan should focus on the three predictor variables to obtain competitive advantages through user adoption of e-payments.

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Antecedents of the adoption of the new mobile payment systems: The moderating effect of age

Cited by 397 publications

References 109 publications

Investigating the Moderating Effects of Gender and Self-Efficacy in the Context of Mobile Payment Adoption: A Developing Country Perspective

Investigating the Moderating Effects of Gender and Self-Efficacy in the Context of Mobile Payment Adoption: A Developing Country Perspective

Why do Individuals Continue Using Mobile Payments - A Qualitative Study in China

Information Communication Technology Influence on E-Payment Adoption: A Point of View of Banking Institutions in Jordan

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