. The Fairness Study Team at U.C. Berkeley collected the data and added many important ideas. We had a number of discussions with friends and acquaintances about their own misbehavior at work. We specifically thank Miriam Dornstein, Vicki Elliot, Seth Fragomen, Nicole Gerardi, Christopher Kutz, Phil Tetlock, and seminar participants at UCLA for fruitful discussions. In mentioning them here, we in no way mean to implicate them in specific acts of sabotage. Data and programs are available on request.
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WHEN IS RETALIATION ACCEPTABLE AT WORK? EVIDENCE FROM QUASI-EXPERIMENTS
Abstract:When is employee retaliation acceptable in the workplace? We use a quasiexperimental design to study the acceptability of several forms of retaliatory behavior at work, gathering data in this untested area. Consistent with hypotheses from theories of fairness, we find that employee retaliation in the workplace is perceived to be more acceptable if it is an act of omission instead of an act of commission. We do not find that a more damaging retaliatory act is significantly less acceptable than a less damaging one, suggesting a qualitative rather than a quantitative relationship. We also found individual differences: Respondents who are older, female, politically conservative, and managers typically show less tolerance for retaliation, while union members are a bit more accepting than average.