Application of Fuzzy AHP and Fuzzy MARCOS Approach for the Evaluation of E-Service Quality in the Airline Industry

Traffic management is a significantly difficult and demanding task. It is necessary to know the main parameters of road networks in order to adequately meet traffic management requirements. Through this paper, an integrated fuzzy model for ranking road sections based on four inputs and four outputs was developed. The goal was to determine the safety degree of the observed road sections by the methodology developed. The greatest contribution of the paper is reflected in the development of the improved fuzzy step-wise weight assessment ratio analysis (IMF SWARA) method and integration with the fuzzy measurement alternatives and ranking according to the compromise solution (fuzzy MARCOS) method. First, the data envelopment analysis (DEA) model was applied, showing that three road sections have a high traffic risk. After that, IMF SWARA was applied to determine the values of the weight coefficients of the criteria, and the fuzzy MARCOS method was used for the final ranking of the sections. The obtained results were verified through a three-phase sensitivity analysis with an emphasis on forming 40 new scenarios in which input values were simulated. The stability of the model was proven in all phases of sensitivity analysis.

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“…The fuzzy MARCOS method was developed by Stanković et al [44] and consists of the following steps [45]:…”

Section: Fuzzy Marcos Methodsmentioning

confidence: 99%

Ranking Road Sections Based on MCDM Model: New Improved Fuzzy SWARA (IMF SWARA)

Vrtagic

Softić

Subotić

et al. 2021

Axioms

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“…Perhaps some conflicts and sometimes unmeasurable objects should be considered. Multi-criteria decision analysis (MCDA) is a unique tool to assist in decision-making when more than one conflicting criterion exists [41]. Although a number of MCDAs have been proposed over the years, they differ from each other in many areas, including the theoretical background and the type of question and results.…”

Section: Methodology: Ahpmentioning

confidence: 99%

“…Recently, the fuzzy multiple attribute decision making (FMADM) methodology, which combines the fuzzy concept with MCDA, has been utilized in response to inaccuracies [41,42]. There are many reasons why inaccuracies occur.…”

Section: Methodology: Ahpmentioning

confidence: 99%

Vitalization Strategies for the Building Energy Management System (BEMS) Industry Ecosystem Based on AHP Analysis

Kim

2021

Energies

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The combination of building energy management technology and technology of the Fourth Industrial Revolution has a significant potential for reducing energy consumption and, hence, CO2 emissions. However, numerous studies have indicated barriers preventing market growth. These challenges are mainly attributed to characteristics of the ecosystem of the building energy management systems (BEMS) industry. Thisstudy aimed to identify the major challenges hindering the deployment of BEMS in combination with Fourth Industrial Revolution technologies and to derive policies conducive to the achievement of the effective BEMS industry ecosystem. An analytic hierarchy process (AHP) survey was conducted on key players in the ecosystem to achieve this. The main elements of the ecosystem, economic, institutional, technology, and social system that earned weight, followed a decreasing trend in this order. Among the sub-elements, the payback period, upfront cost, electricity pricing scheme, energy consumption/CO2 emission reduction, and government support system ranked first to fifth places, respectively. This result can be used to determine the element in need of priority allocation of resources while establishing an effective BEMS. However, the priority depends on the development stage at which the industry is at, and other elements should not be overlooked.

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“…In the future work, we will expand our study to the different field and their applications to the different sectors such as risk analysis, decision-making [41][42][43][44].…”

Section: Fig 8 Effects Of the Changes On The Pilot Requirementsmentioning

confidence: 99%

A new mathematical model for determining optimal workforce planning of pilots in an airline company

Akyurt

Kuvvetli

Deveci

et al. 2021

Complex Intell. Syst.

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This study aims to model a workforce-planning problem of pilot roles which include captain and first officer in an airline company and to make an efficient plan having maximal utilization of minimum workforce requirements. To tackle this problem, a mixed integer programming based a new mathematical model is proposed. The model considers different conditions such as employing pilots with different skill types, resignations, retirements, holidays of pilots, transitions between different skills regarding needs of the demands during the planning horizon. The application of the proposed approach is investigated using a case study with real-world data from an airline company in Turkey. The results show that a company can use transitions instead of new employment and this is a more suitable medium-term production and human resource planning decision.

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Application of Fuzzy AHP and Fuzzy MARCOS Approach for the Evaluation of E-Service Quality in the Airline Industry

Cited by 119 publications

References 54 publications

Ranking Road Sections Based on MCDM Model: New Improved Fuzzy SWARA (IMF SWARA)

Ranking Road Sections Based on MCDM Model: New Improved Fuzzy SWARA (IMF SWARA)

Vitalization Strategies for the Building Energy Management System (BEMS) Industry Ecosystem Based on AHP Analysis

A new mathematical model for determining optimal workforce planning of pilots in an airline company

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