Application of information and consulting technologiesin the tourism business

Abstract

The subject of the research is information and consulting technologies withinteractive consulting in rural tourism. The purpose of this article is to reveal therole of the interactive consulting systems in rural tourism business developmentas wellcreation of tourist information and consulting centers. Methodology of carrying out the work-system-structural and comparative analyzes (to form an algorithm of interactive consulting system for rural tourism); monograph (whenstudying problems of functioning of rural tourism); modeling and forecasting (inthe process of building an interactive consulting system for rural tourism). Resultsof the work-creation of tourist is suggested information and consulting centerswith interactive rural tourism consulting systems based on the optimal combinationof computer hardware, computer networks, software, operating systems and databases that have the mission of accumulating, storing and transmitting large amountsof data in electronic form and provide a variety of tourist information (from advertising to routes and placement), consultations (from the selection of vacations,the creation of rural houses, categorization to using of alternative energy sources,etc.), organization of training on exercise of active tourism and tourist guidingothers. Conclusions-Establishment of a network of tourist information and counseling centers, providing the necessary recommendations for prompt customersatisfaction, will ensure sustainable rural development and the well-being of theunited territorial communities.