Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620 : 2007

Choi, Jae-Hwang; Kwak, Seung-Jin; Kim, Jeong-Taek

doi:10.4275/kslis.2007.41.3.081

Cited by 4 publications

(3 citation statements)

References 5 publications

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“…Kwak and Lee (2002) argued for the need for new evaluation indicators, and developed new indicators that better reflect the recent digital environment, which requires that library operations and services meet the changing IT and media environment. Choi et al (2007) sorted out indicators that measure the performance of digital library service from among the ISO/DIS 11620:2007 Library Performance Indicators, which is the ISO international standard of library performance indicators. To verify their efficiency and offer suggestions, the researchers classified the 44 performance indicators of ISO/DIS 11620:2007 into traditional, hybrid, and digital.…”

Section: Literature Reviewmentioning

confidence: 99%

“…However, it has been realistically difficult to measure user satisfaction and learning effects concerning only e-resources in the library. That is why researchers usually focused on easily quantifiable input and output factors in measuring performance (Kwak and Lee, 2002;Choi et al, 2007). But future research, for more accurate performance measurement, needs to look at user satisfaction and learning effects based on the controlled environment of use.…”

Section: Performance Evaluation Modelmentioning

confidence: 99%

“…Many researchers have developed appropriate evaluation indicators for digital libraries, and measured the libraries' performance by applying it (Kwack and Lee, 2002;Choi et al, 2007;Saracevic, 2000;Lilly, 2001). In a previous study, we developed the evaluation indicators for academic libraries by utilizing the Delphi method after reviewing previous research (Noh, 2010).…”

Section: Research Questionsmentioning

confidence: 99%

See 2 more Smart Citations

A study measuring the performance of electronic resources in academic libraries

Noh

2012

Aslib Proceedings

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Purpose -The purpose of this paper is to provide an input-output analysis of electronic resources in academic libraries by verifying evaluation indicators and applying them to the digital library environment. Design/methodology/approach -This study measures the performance of electronic resources in academic libraries in Korea. To measure the efficiency of the input-output ratio, evaluation indicators were divided into inputs and outputs. Inputs refer to the e-resource use environment as well as the acquisition of e-resources such as web DB, e-books, e-journals, and so on. Outputs quantify the use of each resource. Findings -First, the results of this study show that a large share of academic library budgets is spent on e-resource purchases and e-resource environment improvement for better use. Second, the measurement shows that web DB subscription, annual e-resource development, and education for e-resource exhibit higher efficiency, while e-resource use, web DB and e-journal download exhibited relatively high efficiency. Third, when the input-output ratio is calculated in percentage terms, the efficiency of e-resources of Korean academic libraries reaches 88.20 per cent. Research limitations/implications -First, to measure performance accurately, results/effectiveness must be included. However, this study focused on quantifiable input and output factors. It is recommended that future research include user satisfaction and learning effects. Second, this study was conducted in a particular country (Korea). So it is advisable to conduct research to compare the results of this study to results in other countries. Originality/value -This study is the first research to consider the performance of electronic resources in depth. This paper contributes to improving the reliability of library evaluation.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Performance Evaluation Modelmentioning

confidence: 99%

Section: Research Questionsmentioning

confidence: 99%

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A study measuring the performance of electronic resources in academic libraries

Noh

2012

Aslib Proceedings

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A Study on Performance Evaluation of Informatization Projects for National Library of Korea

곽승진¹,

김정택²,

박용재³

et al. 2014

Journal of the Korean Society for information Management

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To enhance its efficiency to improve organizations' competitiveness, performance evaluation is vital and it influences budget, policies, and human resource affairs of the organizations. The study aims to develop performance indicators for National Library of Korea (NLK) and evaluate performance based on indicators driven. As a result, the study develops 2 viewpoints for each work area of NLK -management of information system, digital resources enlargement, and the cooperative utilization system for alternative materials. It also develops total 12 indicators. Based on the evaluation, the research finally suggests strategies for performance improvement by viewpoints for NLK.

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A Study on the Improvement of Evaluation Indicators of School Libraries in Korea

Kim¹

2011

Journal of the Korean Society for Library and Information Scien

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The purpose of this study is to develop the evaluation indicators of school libraries in Korea. To do this, the indicators were extracted from an analysis of seven foregoing studies. The draft of evaluation indicators was made after reviewing the validity of each indicator according to the criteria: quantifiability, objectivity and possibility of obtaining evaluation materials. The feasibility of the standards and measures used by the Committee on Library and Information Policy was examined to improve the validity of new indicators. To decide the distribution of marks for evaluations, the opinions of teacher librarians and professionals on the importance of indicators was surveyed, the evaluation indicators used by the Committee on Library and Information Policy were analyzed, and an intensive review was done by professionals. A draft of an evaluation index with thirty indicators in six categories is proposed.

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Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620 : 2007

Cited by 4 publications

References 5 publications

A study measuring the performance of electronic resources in academic libraries

A study measuring the performance of electronic resources in academic libraries

A Study on Performance Evaluation of Informatization Projects for National Library of Korea

A Study on the Improvement of Evaluation Indicators of School Libraries in Korea

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