Application of Process Mining and Semantic Structuring Towards a Lean Healthcare Network

Abstract

Modern healthcare systems are evolving towards a complex network of interconnected services. The increasing costs and the conversely increased expectations for high service levels leveraged the birth of healthcare monitoring activities and the proposition of numerous performance evaluation indicators. Generally, the adopted performance measures allow to draw a picture of quality, equity, appropriateness and efficiency of the medical care at different levels: caregiver, hospital, local health authority, region. The role of network organization and its impact on the performances is largely underestimated. It is difficult to build a Value Stream Mapping of the healthcare network because of the number and complexity of care and diseases followed. The study tries to overcome this issue. Starting from a database of the accesses to the services in a local health agency, the activity flow diagram is produced by using a process mining software, Disco. A knowledge structured by means of an ontology allows to describe the logic behind the health service provision. The resulting process flow chart is the base for the identification and amendment of redundant and non value added flows among services.

Indoor Positioning Systems Can Revolutionise Digital Lean

“…In the manufacturing shop floor environment, IPS can be beneficial as it can enrich data acquisition for LM [71] and it can be used to obtain dynamic spaghetti diagrams, which are used for the visualization of the value streams [72]. Camera [73,74]; Bar-code scanner [73]; RFID [62,75]; Machine/Event logs [76]; IPS [37] high Real-time monitoring of the position of semi-finished products and resources, calculation of the lead and cycle times [42,43].…”

“…Waste of Transportation RFID [66]; Machine/Event logs [76]; IPS [72] high Real-time spaghetti diagram [72].…”

“…Machine logs [76]; IPS [37] high Tracked semi-finished products, waiting times, internal stock levels [71].…”

Supporting Governance in Healthcare Through Process Mining: A Case Study

“…Some authors conducted their case studies relying on tools different than ProM. For instance, the work [24] presents a case study carried on with Disco 1 . The authors started from a database of the accesses to the services in a local health agency, and produced the activity flow diagram describing these services.…”

Hospital Management Based On Semantic Process Mining: A Systematic Review

“…The inclusion characteristics are: all identified articles that include semantic process mining methods have been used in the hospital domain, all articles published until January 1, 2017 and publications in English were used [10,[20][21][22][23][24][25].…”