Application of telepharmacy: Importance of a pharmacy technicians' role

Abstract

In this paper, the systems of telepharmacy services are presented considering several aspects. The first part considers the basic components of the telepharmacy systems. Examples of telepharmacy application in military services and, above all, in rural areas are presented. Then, the role of pharmacists and pharmacy technicians in telepharmacy systems is analyzed. In the second part, the importance of the role of technicians for quality execution of the telepharmacy program is proved by one illustrative, mathematical example, using the analysis of several system parameters.

Analisis Kualitatif Mengenai Peran dan Perilaku Apoteker di Apotek Terkait Penggunaan Telefarmasi Selama Pandemi COVID-19

“…Pendampingan pada pasien lanjut usia dan anak-anak dikarenakan kemampuan mereka dalam mengakses teknologi masih rendah dimana di Indonesia hanya 26,02% dari total penduduk berusia 50-65 tahun yang dapat mengakses internet (KOMINFO, 2017). Sedangkan pada penelitian Segal et al, (2020) dan Lebl et al, (2017), adanya pendampingan dari keluarga selama telefarmasi terutama untuk pasien lansia dan anak-anak karena proses penyerapan informasi yang tidak baik.…”

Implementation of Telepharmacy Services in Community Pharmacy – Pharmacists’ Perspective in Republic of Serbia

“…7 Before the pandemic, telepharmacy services were developed and implemented mostly in the United States and Australia, due to sparsely populated regions. 8 However, several countries, including Canada and United Kingdom, have legally allowed pharmacists to expand their role by including remote consultations with patients and ensuring home delivery of medicines during the pandemic. In the United Arab Emirates via telepharmacy pharmacists could provide remote patient counselling, therapy management, identification of COVID-19 symptoms, referral of patients to appropriate medical facilities and dispensing of medicines.…”