Applying Analytic Hierarchy Process (AHP) to choose a human factors technique: Choosing the suitable Human Reliability Analysis technique for the automotive industry

Abstract

a b s t r a c tThe Automotive industry has been developed into a complex and highly automated sector. This level of automation and complexity has led to the establishment of a work environment, where human machine interface and human reliability are now critical factors of performance especially for safety critical tasks. Many different methodologies for performing risk assessment considering human factors are already available in the literature, but they were often developed for other domains (aviation, nuclear and process industry). Their purpose is to support the root cause evaluation and estimate the probability of faulty human actions. The present paper introduces a method to support the evaluation and the choice of a suitable Human Reliability Analysis (HRA) technique for the automotive sector considering the ones proposed from other industrial domains. The Analytic Hierarchy Process (AHP) provides a way of assisting safety managers and risk assessors in the HRA technique selection process. This allows the selected HRA techniques to be evaluated based on relevant criteria for an application in an automotive manufacturing environment. An example of selected HRA techniques in this paper will be demonstrated in a case study. The example can also suggest implications to improve existing industry guidelines, international standards and regulations, which are frequently calling for a wide range of ergonomic factors to be considered in the risk assessment process. Further the case study should show potential benefits to organizations coming from the selection and application of the right HRA technique.

The Implementation of Analytical Hierarchy Process Method for Outstanding Achievement Scholarship Reception Selection at Universal University of Batam

“…For decisions in the selection ofawardees were made by experts who evaluated and assessedthem carefully. Expert choices were subjective but the AHP structure assisted in consistent decision making [10].…”

Strategic multicriteria decision-making process in agriculture

“…In the hierarchy, the goal, decision factors (criteria) and sub-factors (subcriteria), as well as the alternatives, are all arranged in a structure similar to a family tree. The hierarchy has at least three levels: the general goal that needs to be achieved -which is at the top, multiple criteria and sub-criteria that define alternatives -in the middle, and the alternatives at the lowest level (Petruni et al, 2017).…”

The Effect of Human Error on the Temperature Monitoring and Control of Freeze Drying Processes by Means of Thermocouples

“…More in general, several models have been developed during the years to assess human errors and to identify their causing and influencing factors. A review of these methodologies can be found in Boring et al ( 2010 ), while in Petruni et al ( in press ) a methodological support to choose among them is proposed.…”