Applying Principles of Sociotechnical Systems onto Working Environment Research

Thomassen, Ole Jacob; Heggen, Kristin; Strand, Roger

doi:10.18291/njwls.v7is2.96690

Cited by 11 publications

(9 citation statements)

References 23 publications

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“…As shown in Castelo-Branco et al (2019), Finland and Sweden are countries besides Denmark with high levels of Industry 4.0 readiness. These three countries have been historically related to the sociotechnical perspective on manufacturing, with strong concerns regarding workers' rights and needs (Oudhuis and Tengblad, 2020; Thomassen et al , 2017). In this sense, the findings help to enlighten the connection between these two aspects: STS and the level of Industry 4.0 adoption in SMEs.…”

Section: Discussionmentioning

confidence: 99%

Sociotechnical factors and Industry 4.0: an integrative perspective for the adoption of smart manufacturing technologies

Marcon

Soliman

Gerstlberger

et al. 2021

JMTM

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PurposeAs the level of implementation of Industry 4.0 increases, misalignments between adopted technologies and organizational factors may result in benefits below expected. This paper aims to analyze how organizational factors can contribute to a higher level of adoption of Industry 4.0 technologies. The paper uses a sociotechnical perspective lens to achieve this aim.Design/methodology/approachUsing a sample of 231 manufacturing companies in Denmark, a leading country in Industry 4.0 readiness, the paper analyzes through cluster analysis and logistic regression whether the development of four sociotechnical dimensions – that is, Social, Technical, Work Organization and Environmental factors – in these companies can benefit the achievement of higher levels of Industry 4.0 technology adoption.FindingsThe results show that companies focused on the development of sociotechnical aspects generally present higher Industry 4.0 adoption levels. However, some sociotechnical factors are less supportive than others.Originality/valueBased on these results, practitioners can plan the adoption of advanced technologies, using a systemic organizational view. This study provides evidence on a growing field with few empirical studies available. The paper contributes by providing an analysis of a leading country in Industry 4.0 implementation, presenting a systemic view on technology adoption in the Industry 4.0 context.

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Section: Discussionmentioning

confidence: 99%

Sociotechnical factors and Industry 4.0: an integrative perspective for the adoption of smart manufacturing technologies

Marcon

Soliman

Gerstlberger

et al. 2021

JMTM

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show abstract

“…As emphasised by Thomassen et al (2017), organisations must value and be committed to their workforce to promote job satisfaction and QWL of their employees as well as accomplishing organisational goals (Thomassen et al, 2017). Supportive work environments are needed to promote and retain the valuable nursing workforce.…”

Section: Discussionmentioning

confidence: 99%

Factors affecting the quality of work-life of nurses: a correlational study

Kheiri

Gholizadeh

Taghdisi

et al. 2021

Journal of Research in Nursing

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Background Quality of work-life is an important factor in the recruitment and retention of the nursing workforce and their work productivity. Aims This study aimed to identify factors that affect the quality of work-life of nurses. Methods In this correlational study, 239 nurses employed in a tertiary teaching hospital in Iran completed the study questionnaires, including the quality of work-life questionnaire. The associations between potential independent variables and quality of work-life were examined using multivariate regression analysis. Results Participants were mostly women (80.33%) and within the age range of 30–45 years (71.54%). Working in other hospitals, having a second job and health information-seeking behaviours were significant predictors of quality of work-life, explaining 28.68% of the total variance in quality of work-life of nurses. Conclusions Improving working standards may prevent nurses from working extra hours or in different occupations. This, along with facilitating the health information-seeking behaviours of nurses, may help improve their quality of work-life by maintaining a better work-life balance and acquiring knowledge and skills that can help with effective management of work and life commitments.

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“…The STS emphasizes personprocess interactions in achieving organizational goals. (Thomassen et al, 2017) This STS theory suggests that combining ERP with social and technological factors can improve outcomes. According to the STS theory, ERP performance improves when it meets business and social needs.…”

Section: Relevant Theories and Models To The Implementation Of Erp Sy...mentioning

confidence: 99%

Effect of ERP Implementation on Organisational Performance: Manager's Dilemma

Harun¹,

Dorasamy²,

Ahmad³

2022

IJTech

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Enterprise Resource Planning (ERP) improves commercial activity control and provides a competitive advantage when combined with existing benefits. However, end-users oppose ERP implementation because it disrupts the status quo. In addition, ensuring that all operational units use the same ERP system is not an easy task. Therefore, a lack of adaptability is the cause of ERP failure. This study used a qualitative case study approach to analyze an event and understood the ERP system and natural phenomena. The data was collected using a semi-structured interview. The researcher reached data saturation at the 15 th respondent's feedback. Documentary data were examined for patterns and themes prior to triangulation. The result of this study shows that enduser support is critical to a system's daily operation and implementation, especially when it is new. Only a system that has been effectively designed, delivered, and trained may be used by end users. Implementing ERP enhances an organization's capacity and performance. Post-implementation evaluation is needed to determine the organization's potential and the system's value. Except for financial performance, the organization's overall performance has improved across all Balance Score Card (BSC) perspectives of internal processes, customers, learning, and growth. Adopting new technologies is expected to enhance the organization's overall efficiency. Each identified thematic area affects an organization's ability to use its ERP system effectively and efficiently to achieve previously identified benefits. In addition, the study found that STP organizations focus on the benefits of implementing ERP rather than the associated costs. Finally, organizations can better plan for the future benefits of replacing or updating ERP systems.

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Applying Principles of Sociotechnical Systems onto Working Environment Research

Cited by 11 publications

References 23 publications

Sociotechnical factors and Industry 4.0: an integrative perspective for the adoption of smart manufacturing technologies

Sociotechnical factors and Industry 4.0: an integrative perspective for the adoption of smart manufacturing technologies

Factors affecting the quality of work-life of nurses: a correlational study

Effect of ERP Implementation on Organisational Performance: Manager's Dilemma

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