“…For the purposes of our work, we applied the AI model through the "4-D" (discovery, dream, design and destiny) Cycle (Cooperrider et al, 2008). Rather than approaching each of the four phases in a strictly sequential or linear manner, as has occurred in other appraisals (see, e.g., Conklin & Hart, 2009), we moved on occasion back and forth between the phases, believing this would facilitate stronger participant engagement. In the discovery phase, participants discover, appraise and value what "gives life" (Cooperrider et al, 2008, p. 6) to the program when it is functioning at its best, focusing on the positive qualities that they identify and affirming them as instrumental to future progress.…”