“…The handoff 4 has had the lowest mean score of satisfaction. It meets the assumption of Kerby et al (2005): a system with adequate resources does not ensure, by itself, a properly functioning system, without certain threshold of connectivity. Note that, in Figure 2, most of the relationships among the actors are asymmetric; the actors are Correlations among actor information centrality (AIC) and others centrality measures (p = 0,000) Centrality measure AIC/Handoff 1 AIC/Handoff 2 AIC/Handoff 3 AIC/Handoff 4 AIC/Handoff 5 AIC/Handoff 6 AIC/Handoff 7 Degree 0,93 0,94 0,94 0,87 0,93 0,95 0,98 Closeness 0,93 1,00 0,97 0,88 0,98 0,91 0,93 Betweenness 0,60* 0,94 0,87 0,65** 0,76** 0,77** 0,76** Eigenvector 0,98 1,00 0,70* 0,95 0,99 0,91 0,99 * p = 0,02 ** p = 0,01 positioned more on the periphery of the network and express low connectivity.…”