Are there peas in a pod when considering mobile phone and mobile applications use: A quantitative study

Abstract

Despite the acknowledgement of the significance of income, affordability and cultural factors in using mobile phones research, there are few studies on how these factors affect females' use of mobile technology. Hence, this paper aims to expand knowledge on female consumers' use of mobile phones and mobile applications in developing countries. It develops a model based on combining the extended unified theory of acceptance and use of technology and the cultural influence model. Multi-stage cluster sampling was used to distribute hard copy questionnaires in Jordanian, Iraqi and UAE households led to 629 replies from female consumers. The results indicated that although income is an important factor, cost is not the highest barrier for females.Culture, society, national IT development and inclusive policies play a key role. This study contributes to existing literature by proposing a new integrated model acknowledging the role of income for females' use of mobile phones.

FinTech in COVID-19 and Beyond: What Factors Are Affecting Customers’ Choice of FinTech Applications?

“…Customers' decisions to use new technology, especially in the social media era, are influenced mainly by the opinions of other people surrounding them [74][75][76]. Family, friends and colleagues are all sources of positive recommendations about new technologies that may encourage customers to adopt them [66].…”

Do you take...? The effect of mobile payment solutions on use intention: an application of UTAUT2

“…UTAUT and UTAUT2 models have been used to explore the intentions to adopt mobile pay (Slade et al 2015 ; Cao and Niu 2019 ), online games (Ramirez-Correa et al . 2019), self-service parcel (Zhou et al 2020 ), mobile banking (Baptista and Oliveira 2015 ; Alalwan et al 2017 ), to use mobile apps (Ameen et al 2020 ), and big data (Cabrera-Sánchez and Villarejo-Ramos 2020 ).…”

“…Research has noted its influence on behavioral intention and use behavior (Morosan and DeFranco 2016 ; Ramírez-Correa et al 2019 ; Baptista and Oliveira 2017 ). Habit has been theorized to be the most vial antecedent to determine use behavior (Baptista and Oliveira 2015 ; Ramírez-Correa et al 2019 ; Loh et al 2021 ) that notes the importance of changing consumers payment habit to be able to switch to mobile payment and if the habit is not formed, it will yield little to no influence on intention (Ameen et al 2020 ). Thus, if consumers find mobile payment to be useful, they are more likely to make it a part of their routine (Baptista and Oliveira 2017 ).…”

“…UTAUT was later extended to form UTAUT2 (Venkatesh et al 2012) to further describe individuals' utilization of information technology they have at their disposal (Ramirez-Correa et al 2019). UTAUT and UTAUT2 models have been used to explore the intentions to adopt mobile pay (Slade et al 2015;Cao and Niu 2019), online games (Ramirez-Correa et al 2019), self-service parcel (Zhou et al 2020), mobile banking (Baptista and Oliveira 2015;Alalwan et al 2017), to use mobile apps (Ameen et al 2020), and big data (Cabrera-Sánchez and Villarejo-Ramos 2020).…”

Factors influencing the adoption intention of using mobile financial service during the COVID-19 pandemic: the role of FinTech

“…Customers are mostly influenced by the opinions of other people around them when they use new technology, particularly in the social media era (Ameen et al 2020 ; de Sena Abrahão et al 2016 ; Grover and Kar 2020 ). Positive recommendations regarding new technology from family, friends, and coworkers may persuade customers to adopt them (Beldad & Hegner 2018 ).…”