“…In addition, we highlight the importance of network management, its role in network performance (Dagnino et al , 2016; Manser et al , 2016; Markovic, 2017) and the value creation process (Antoldi and Cerrato, 2020). Moreover, previous works have mainly focused on SNs in developed countries (Manser et al , 2016; Heidenreich et al , 2016; Beelen et al , 2022; Antoldi and Cerrato, 2020; Agostini et al , 2019). Because we have analysed SNs in an emerging country, our study helps expand the comprehension of how network management matters for value creation in different contexts.…”