Artificial intelligence and employment

Abstract

This document, as well as any data and map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. 2  DELSA/ELSA/WD/SEM(2021)12 ARTIFICIAL INTELLIGENCE AND EMPLOYMENT Unclassified AcknowledgementsThis publication contributes to the OECD's Artificial Intelligence in Work, Innovation, Productivity and Skills (AI-WIPS) programme, which provides policymakers with new evidence and analysis to keep abreast of the fast-evolving changes in AI capabilities and diffusion and their implications for the world of work. The programme aims to help ensure that adoption of AI in the world of work is effective, beneficial to all, peoplecentred and accepted by the population at large. AI-WIPS is supported by the German Federal Ministry of Labour and Social Affairs (BMAS) and will complement the work of the German AI Observatory in the Ministry's Policy Lab Digital, Work & Society. For more information, visit https://oecd.ai/work-innovationproductivity-skills and https://denkfabrik-bmas.de/. Special thanks must go to Stijn Broecke for his supervision of the project and to Mark Keese for his guidance and support throughout the project. The report also benefitted from helpful comments provided by colleagues from the Directorate for Employment, Labour and Social Affairs (Andrew Green, Marguerita Lane, Luca Marcolin and Stefan Thewissen) and from the Directorate for Science, Technology and Innovation (Lea Samek). Thanks to Katerina Kodlova for providing publication support. The comments and feedback received from participants in the February 2021 OECD Expert Meeting on AI indicators (Nik

Artificial intelligence and labour market matching

“…These actions include: promoting transparency and requiring consent where AI tools are being used; ensuring that there is a human in the loop and giving individuals a right to contest automated decisions; guaranteeing privacy; and fighting bias and discrimination. 18 The discussion centres around the application of these policy actions to the matching sphere. For a broader discussion of recent policy developments on AI and the labour market more broadly, the reader is referred to Salvi del Pero, Wyckoffi and Vourc'h (2022 [1]).…”

The Impact of Artificial Intelligence on the Mental Health of Manufacturing Workers: The Mediating Role of Overtime Work and the Work Environment

“…The application of AI can help workers remove themselves from work that they dislike and give them more time to do things that they enjoy ( 22 ). It has been demonstrated that the long-term use of AI contributes to increased employment and reduced working hours ( 23 ). The destructive power of AI on future employment could be offset by continuous growth in productivity and real incomes ( 24 ).…”

Using Artificial Intelligence in the workplace

“…While other gig workers such as Uber drivers or DoorDash delivers must be geographically proximate to clients, "ghost work" can be done from anywhere. Many workers reside in OECD countries, but reporting has highlighted how the AI tools provided by a number of major companies such as Amazon and Google significantly rely on the efforts of workers in a number of non-OECD countries, including Venezuela, India or Indonesia, with less stringent labour standards (Fang, 2019[77]; Gent, 2019 [78]; Irani, 2016 [75]).…”