“…As a result of the evolving nature of technology in educational and workplace environments, the activities, operations, and philosophy of humans have become interweaved with digitalisation such as artificial intelligence (AI) and other of its interconnected systems (Baki et al, 2023;Kang, 2023;Poquet & Laat, 2021). From the perspectives of Ardichvili (2022); Baki et al (2023); Kang (2023); Laupichler et al (2022), AI also known as technologies of the Fourth Industrial Revolution (4IR), is explained as the ability for humans to adopt the use of computers and its accessories for decision-making, in order to resolve problems which are deemed complicated through the automation of adult teaching and learning along with workflows, as this is achieved through the transformation of knowledge and competencies which arises from deploying computers and machines in mimicking the human intellect. In addition, other similarly-situated accessories which complements the efficiency of AI, comprises of machine learning and vision, natural language processing (NLP), robotics, chatbots, computer vision, along with speech recognition and expert systems, etcetera (Ardichvili, 2022;Baki et al, 2023;Poquet & Laat, 2021;Yorks et al, 2020).…”