2021
DOI: 10.1016/j.jbusres.2020.11.030
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Artificial intelligence for human flourishing – Beyond principles for machine learning

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Cited by 103 publications
(74 citation statements)
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“…In more methodological terms, AI can be defined as "a system's ability to correctly interpret external data, to learn from such data, and to use those learnings to achieve specific goals and tasks through flexible adaptation" (Kaplan & Haenlein, 2019, p. 17). However, one should not assume that definitions of AI will be permanently stable given the conceptually challenging and changing nature of AI technologies (Stahl et al, 2021). AI in marketing has become increasingly important and is breaking new grounds in marketing research, strategy, and actions, customer relationships and experience (Davenport et al, 2020;Hoyer et al, 2020;Huang & Rust, 2021b;Kumar et al, 2019;Libai et al, 2020;Liu et al, 2019;Mustak et al, 2021;Puntoni et al, 2021).…”
Section: Ai In Marketingmentioning
confidence: 99%
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“…In more methodological terms, AI can be defined as "a system's ability to correctly interpret external data, to learn from such data, and to use those learnings to achieve specific goals and tasks through flexible adaptation" (Kaplan & Haenlein, 2019, p. 17). However, one should not assume that definitions of AI will be permanently stable given the conceptually challenging and changing nature of AI technologies (Stahl et al, 2021). AI in marketing has become increasingly important and is breaking new grounds in marketing research, strategy, and actions, customer relationships and experience (Davenport et al, 2020;Hoyer et al, 2020;Huang & Rust, 2021b;Kumar et al, 2019;Libai et al, 2020;Liu et al, 2019;Mustak et al, 2021;Puntoni et al, 2021).…”
Section: Ai In Marketingmentioning
confidence: 99%
“…A unifying characteristic of the discourse on AI ethics is the focus on high-level ethical principles and little reference to philosophical ethical theories (Stahl et al, 2021). However, the suitability and practicability of a predominantly principled approach is called into question (e.g., Hagendorff, 2020;Mittelstadt, 2019;Theodorou & Dignum, 2020).…”
Section: Ai Ethicsmentioning
confidence: 99%
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