Artificial intelligence, robotics, advanced technologies and human resource management: a systematic review

Algorithmic human resource management: Synthesizing developments and cross-disciplinary insights on digital HRM

“…Only recently, HRM scholars have started discussing how these HRM algorithms can become adaptive and self-learning (for a review, see Vrontis et al, 2021). This is where the link between algorithmic HRM and artificial intelligence (AI) in HRM comes to the fore.…”

“…While most software algorithms in HRM are likely to be static, meaning that computer-programmed steps remain the same irrespective of the data inputted (e.g. use of an Excel spreadsheet to rank job applicants or use of SPSS to predict turnover intentions), in the case of AI these evolve with the data they process based on, for example, machine learning (Strohmeier & Piazza, 2015;Vrontis et al, 2021). In this sense, the use of AI in HRM is a specific form of algorithmic HRM.…”

“…These terms and developments are often loosely linked to, or aggregated as, 'digital HRM' which, as a broad notion covers a multitude of topics and issues with unclear and ambiguous relations between them (Strohmeier, 2020b). Studies into HR analytics ( Marler & Boudreau, 2017;Minbaeva, 2017;Tursunbayeva et al, 2018;Van den Heuvel & Bondarouk et al, 2017 ), HRM algorithms (Cheng & Hackett, 2021;Leicht-Deobald et al, 2019), and artificial intelligence (AI) deployed in HRM practices (Strohmeier & Piazza, 2015;Vrontis et al, 2021), while beginning to coalesce around key issues, tend to use different terms to describe seemingly similar content leading to a lack of construct clarity that may prevent the scholarly community from building a collective and coherent body of knowledge (Suddaby, 2010).…”

Using social media and online collaboration technology in expatriate management: Benefits, challenges, and recommendations

“…This importance is exemplified by the development of Microsoft Teams users—growth from two million users in 2017 to 20 million in 2019, and then a rapid increase to 115 million in the fourth quarter of 2020 (Curry, 2021). Finally, as far as the last trend is concerned, there has been a growing body of literature on automation, robotics, and AI with respect to HRM (Vrontis et al, 2021). Probably the most prominent part of the research here is dedicated to human resource information systems (HRISs) and different electronic HRM (e‐HRM) applications (Bondarouk & Brewster, 2016) such as e‐recruitment and selection, e‐learning, e‐compensation, and employee self‐service systems.…”

“…Probably the most prominent part of the research here is dedicated to human resource information systems (HRISs) and different electronic HRM (e‐HRM) applications (Bondarouk & Brewster, 2016) such as e‐recruitment and selection, e‐learning, e‐compensation, and employee self‐service systems. Although robotics is mainly discussed in the HR literature with respect to the potential replacement of employees with technology (Vrontis et al, 2021), there are a number of applications in practice that directly facilitate HR work, such as using robots to enable the training and development of staff, for instance, simulation training for nurses in hospitals. Finally, the increased implementation of AI‐based solutions for HR activities, such as recruitment and selection, has been the center of attention.…”