2022
DOI: 10.1177/14705958221135216
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Assessing cross-cultural performance: beyond just “being there”, revisited

Abstract: As a review of the literature, this paper highlights how three dimensions - task performance, skill development, and cross-cultural adjustment, have been used to understand cross-cultural performance. With respect to task performance, two criteria should be measured for all those working cross-culturally, including remote or virtual cross-cultural work: (1) how accurately employees read the unique contextual demands of a cross-cultural context and (2) how effectively they respond given the contextual and strat… Show more

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Cited by 9 publications
(5 citation statements)
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“…Unlike the local employees, expatriates face immense challenges due to unfamiliar culture and work and non-work settings in the host country (Farh et al, 2010). Thus, they are more inclined to psychologically withdraw from the assignment (Caligiuri, 1997;Shaffer & Harrison, 1998). Thus, our results provide evidence to claim that social support help to reduce expatriates' turnover intention.…”
Section: Theoretical Implicationsmentioning
confidence: 66%
“…Unlike the local employees, expatriates face immense challenges due to unfamiliar culture and work and non-work settings in the host country (Farh et al, 2010). Thus, they are more inclined to psychologically withdraw from the assignment (Caligiuri, 1997;Shaffer & Harrison, 1998). Thus, our results provide evidence to claim that social support help to reduce expatriates' turnover intention.…”
Section: Theoretical Implicationsmentioning
confidence: 66%
“…Moreover, we contend that understanding the effects of language ideologies, which are manifested in both national (territorially-bound) and workplace cultures, can enhance critical language awareness in international teams (Barner-Rasmussen et al, 2023). This, in turn, can foster greater cultural agility, characterised by the “tolerance of ambiguity, resilience, curiosity, perspective-taking, relationship-building, and humility within a cross-cultural context” (Caligiuri et al, 2022).…”
Section: Discussionmentioning
confidence: 99%
“…Expatriates must adjust to employment, the host environment, and interactions with local individuals after they arrive in a new environment (Black & Porter, 1991). "Success" of expatriates has been investigated using notions such as expatriate adjustment (Black & Gregersen, 1991;Shaffer et al, 1999) since unadjusted expatriates are less productive at work (Black, 1988;Caligiuri, 1997). Meanwhile, expatriates who adjust well to work and to the general environment will more effectively perform at work, as when stressed by the difficulties related to learning organizational roles or facing difficulties in day-to-day life, the expatriate may experience psychological stress, which can lead to a decrease in productivity (Bhaskar-Shrinivas et al, 2005;Kraimer et al, 2001).…”
Section: Literature Reviewmentioning
confidence: 99%