Assessing Electronic Government Readiness in Egypt

Azab, Nahed

doi:10.4018/9781605663883.ch007

Cited by 10 publications

(14 citation statements)

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“…Therefore, governments are investing heavily and setting tight deadlines on e-Government projects in order to exploit the expected benefits [33]. However, recent studies indicate that most countries have not been quite successful in achieving the expected benefits through e-Government initiatives and the results have been disappointing [34]- [36].…”

Section: Literature Reviewmentioning

confidence: 99%

Challenges and Factors Affecting the Implementation of E-Government in Jordan

Al-Shboul¹,

Rababah²,

AL‐Shboul³

et al. 2014

JSEA

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Electronic government (e-Government) in its simplest form can mean using information and communication technology (ICT) tools to provide services to citizens. Still with the huge benefits and synergies that e-Government grants to governments and societies, it faces many obstacles and challenges. Therefore, there are always a number of critical success factors and risks associated with e-Government. This paper highlights some of the key ones; it critically assesses key factors that influence e-Government services adoption and diffusion. Thus, the aim of this study is to examine and identify the factors that influence and affect the utilization of e-Government in the developing countries, specifically in Jordan. Furthermore, this article investigates the challenges and barriers that must be overcome in order to successfully implement e-Government in Jordan. Semistructured interviews were conducted and used in this study to collect the data. The results of this study show that the most significant challenges and factors influencing the implementation of e-Government services in Jordan are related to budgeting and financial costs, human expertise, social influence, technological issues, lack of awareness, resistance of public employees, data privacy and security, the legal framework, the needed technology, administrative obstacles, and trust or believing in e-Government. Conclusions, recommendations and future work are stated at the end of the paper.

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Section: Literature Reviewmentioning

confidence: 99%

Challenges and Factors Affecting the Implementation of E-Government in Jordan

Al-Shboul¹,

Rababah²,

AL‐Shboul³

et al. 2014

JSEA

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“…In addition (Azab et al, 2009) mention that, these tools mainly evaluate e-services and accessibility, support and usage of ICT but they are not directly focusing on the problems that exist in individual e-Government projects or on the internal factors affecting transformation of a government organization due to ICT adoption [9].…”

Section: Background and Related Workmentioning

confidence: 99%

“…The framework acts as a prototype in the form of a checklist. A public organization can verify the presence or absence of each construct under each dimension [9].…”

Section: A Suggested Framework For Assessing Electronic Government Rementioning

confidence: 99%

A Proposed Framework for the Organization Readiness Assessment of It Innovation Adoption in E-Government Environment

Ali

Mazen

Hassanein

2017

IJICIS

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“…Before the construction of e-government solution, we have to define what does e-government mean and the key characteristics that will be realized in this solution. As e-government is a largely amorphous concept with different meanings for different people (Azab, 2009) there are multiple definitions of e-government among authors (Jansen, 2005;Yildiz, 2007;Mukabeta Maumbe et al, 2008). Therefore, it could be a reason that a common model that could fit for every egovernment case does not exist though there were some attempts to fill in this gap by creating holistic reference framework for integrated modeling of e-government services (Wimmer, 2002), or a generic model based on paradigm that the public administration is composed of an unstructured network of entities that exchange electronic requests in order to deliver services (Dias & Rafael, 2007).…”

Section: Reference Modelmentioning

confidence: 99%

“…E-government assessment for benchmarking might measure inputs, process, outputs, gain (outputs relative to inputs), demand, usage, effectiveness, impact, value for money (Bannister, 2007). They also are used to assess the progress made by an individual country over a period of time, and to compare its growth against other nations (Rorissa et al, 2011) and/or e-readiness in different areas such as IT infrastructure, human resources, policies and regulations, economic environment, egovernment transformation (Azab, 2009). On the other hand there is an urgent need to study how to efficiently and effectively develop e-government systems and how to measure progress so as to establish a road map to achieve the desired service level (Siau & Long, 2005) or the maturity of the service (Valdes et al, 2011).…”

Section: Introductionmentioning

confidence: 99%

Reference Model for E-Government Monitoring, Evaluation and Benchmarking

Ostašius

Laukaitis

2015

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The e-government as a result of innovations, emerging technology and internet expansion is a reality today and became a necessity for any country wishing to enter the 21st century as a competitive nation in the world arena. The processes are constantly changing and continue to drive and provide opportunities and open new possibilities for e-government development. The evolution of society requires public administrations to tackle many new challenges and changes. All these evolutionary changes demand the further development of government solutions to meet the challenges and new adequate requirements. After the solution is developed, it must be assessed whether those requirements have been met. As the e-government is constantly evolving all around the world this evolution is regularly measured and tracked by public institutions, private agencies and researchers. There are a number of published research papers on models that aim to evaluate e-government but most of them are focused on some particular purposes and objectives, types of evaluation perspectives. However, there is no evaluation model that could be directly adapted to e-government development in each country or each organization or each service in the country. In this paper, we aim to combine the analyzed models into a conceptual model that could provide a common framework for future research in the area of e-government assessment and a common point of reference in this area. For this purpose, a reference model for e-government monitoring, evaluation and benchmarking is proposed. The model is not associated with any particular e-government definition and/or model, evaluation purpose, dimension or criterion. It could be adapted to many specific cases in the process of design of specific models for monitoring, evaluation or benchmarking of e-government or e-government service.

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Assessing Electronic Government Readiness in Egypt

Cited by 10 publications

References 0 publications

Challenges and Factors Affecting the Implementation of E-Government in Jordan

Challenges and Factors Affecting the Implementation of E-Government in Jordan

A Proposed Framework for the Organization Readiness Assessment of It Innovation Adoption in E-Government Environment

Reference Model for E-Government Monitoring, Evaluation and Benchmarking

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