Assessing empathy and managing emotions through interactions with an affective avatar

Johnson, Esperanza; Hervás, Ramón; Franca, Carlos Gutiérrez López de la; Mondéjar, Tania; Ochoa, Sergio F.; Favela, Jesús

doi:10.1177/1460458216661864

Cited by 35 publications

(30 citation statements)

References 12 publications

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“…Moreover, future work will involve analyzing cognitive load when interacting with specific mobile application for people with special needs. Examples of this are augmented reality for guiding people with dementia [28,29], mobile-based biomedical signals measurement [30], and avatar-based apps for emotion management [31].…”

Section: Discussionmentioning

confidence: 99%

Analysis of Cognitive Load Using EEG when Interacting with Mobile Devices

Cabañero

Hervás

Gónzalez

et al. 2019

13th International Conference on Ubiquitous Computing and Ambient ‪Intelligence UCAmI 2019‬

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The study of cognitive responses and processes while using applications is a critical field in human-computer interaction. This paper aims to determine the mental effort required for different typical tasks with smartphones. Mental effort is typically associated with the concept of cognitive load, and has been studied by analyzing electroencephalography (EEG) signals. Thus, this paper shows the results of analyzing the cognitive load of a set of characteristic tasks on smartphones. To determine the set of tasks to analyze, this paper proposes a taxonomy of smartphone-based actions defined after considering the related proposals in the literature and identifying the significant characteristics of the tasks to classify them. The EEG data was obtained through an experiment with real users doing tasks from the aforementioned taxonomy. The results show significant differences in the cognitive load of each task category and identify those tasks that involve a higher degree of mental effort. The results will be the starting point of the M 4 S project that aims to contribute to the early diagnosis of mild cognitive impairment through monitoring everyday dual-tasking in terms of interaction with smartphones.

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Section: Discussionmentioning

confidence: 99%

Analysis of Cognitive Load Using EEG when Interacting with Mobile Devices

Cabañero

Hervás

Gónzalez

et al. 2019

13th International Conference on Ubiquitous Computing and Ambient ‪Intelligence UCAmI 2019‬

Self Cite

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“…Signals about one's identity and role influence social interaction. For example the way an avatar or agent is depicted in these virtual environments is known to affect emotional states and empathic behaviour [9]. For multi-party collaboration, roles are dynamic, with speakers taking on different capacities such as speakers, addressees, by-standers, and overhearers during an interaction [14].…”

Section: Unclear Collaborative Rolesmentioning

confidence: 99%

Finally a Case for Collaborative VR?

Bleakley

Wade

Cowan

2020

Proceedings of the 2nd Conference on Conversational User Interfaces

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Amid current social distancing measures requiring people to work from home, there has been renewed interest on how to effectively converse and collaborate remotely utilizing currently available technologies. On the surface, VR provides a perfect platform for effective remote communication. It can transfer contextual and environmental cues and facilitate a shared perspective while also allowing people to be virtually co-located. Yet we argue that currently VR is not adequately designed for such a communicative purpose. In this paper, we outline three key barriers to using VR for conversational activity : (1) variability of social immersion, (2) unclear user roles, and (3) the need for effective shared visual reference. Based on this outline, key design topics are discussed through a user experience design perspective for considerations in a future collaborative design framework. CCS CONCEPTS • Human-centered computing → Collaborative and social computing theory, concepts and paradigms; Virtual reality; Collaborative interaction; User centered design;

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“…In another study [10], the population was formed by older adults, to assert if the presence of an avatar that showed emotion improved interaction. Finally, in [11,12], users interacted through touch with a virtual avatar, who would express different emotions depending on the nature of the touch.…”

Section: Affective Avatarsmentioning

confidence: 99%

Affective Embodied Agents and Their Effect on Decision Making

Acosta-Mitjans

Cruz-Sandoval

Hervás

et al. 2019

13th International Conference on Ubiquitous Computing and Ambient ‪Intelligence UCAmI 2019‬

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Embodied agents, such as avatars and social robots, are increasingly incorporating a capacity to enact affective states and recognize the mood of their interlocutor. This influences how users perceive these technologies and how they interact with them. We report on an experiment aimed at assessing perceived empathy and fairness among individuals interacting with avatars and robots when compared to playing against a computer or a fellow human being. Twenty-one individuals were asked to play the ultimatum game, playing the role of a responder against another person, a computer, an avatar and a robot for a total of 32 games (8 per condition). We hypothesize that affective expressions by avatars and robots influence the emotional state of the users, leading them to irrational behavior by rejecting unfair proposals. We monitored galvanic skin response and heart rate of the players in the period when the offer was made by the proposer until the decision was announced by the responder. Our results show that most fair offers were accepted while most unfair offers were rejected. However, participants rejected more very unfair offers made by people and computers than by the avatars or robots.

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Assessing empathy and managing emotions through interactions with an affective avatar

Cited by 35 publications

References 12 publications

Analysis of Cognitive Load Using EEG when Interacting with Mobile Devices

Analysis of Cognitive Load Using EEG when Interacting with Mobile Devices

Finally a Case for Collaborative VR?

Affective Embodied Agents and Their Effect on Decision Making

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