Assessing organizational health-analytics readiness: artifacts based on elaborated action design method

Venkatraman, Sathyanarayanan; Sundarraj, R. P.

doi:10.1108/jeim-10-2020-0422

Cited by 2 publications

(4 citation statements)

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“…Literature has widely discussed innovation resistance theory (IRT) in this regard and observed high resistance from users to adopt a new service (Kamal, 2006, Kaur et al ., 2020a, b; Haddara et al ., 2022; Iyanna et al ., 2022). The unwillingness of doctors or medical staff to the adoption of tech services is high, as they believe that technology would promote data-led decision-making (Venkatraman and Sundarraj, 2023). Implementation of digital technologies has a high impact on internal organizational resources, such as employees (Almansour, 2023).…”

Section: Review Of Literaturementioning

confidence: 99%

“…Active barriers are associated with changes in value, risk and usage towards a new service. Passive barriers, also known as psychological barriers, arise when a user's perception is not aligned with a new service (Venkatraman and Sundarraj, 2023). Both barriers enhance future business uncertainties (Haddara et al ., 2022).…”

Section: Review Of Literaturementioning

confidence: 99%

“…Technological advancements in the healthcare sector have been multi-fold (Dahleez et al ., 2021). Recently, many tech enterprises providing digitally driven healthcare solutions have ventured into business (Venkatraman and Sundarraj, 2023). The valuation of the global digital health market is forecasted to reach USD 245.3 billion in 2023 from USD 211.0 billion in 2022 and is projected to grow at a CAGR of 18.6% from 2023 to 2030 (Market Analysis Report, 2023).…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Unravelling barriers in high-tech technology start-ups: practical insights and solutions for healthcare enterprises

Singh,

Alshibani,

Misra

et al. 2023

JEIM

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PurposeAlong with technology-based ecosystems, healthcare start-ups are expanding multi-fold. On the other hand, underlying uncertainties pose several challenges for these health-tech enterprises at macro-meso-micro level, influencing their business circumstances and profitability. The current study aims to comprehend the macro-, meso- and micro-level barriers that make it difficult for enterprises to set up healthcare technology start-ups. The study also observed the perceived effect of these challenges on firms' performance and cost structure over time. Using the theory of behaviour under uncertainty, the study revealed multiple systemic, sector-related, human and implementation barriers that hinder business growth and lead to uncertainties for health-tech start-ups.Design/methodology/approachUsing a grounded theory approach, the study collected the views of 51 health tech start-ups in the UK using an online participants pool. The data was collected using qualitative data techniques in the form of open-ended essays, and a content analysis using thematic coding process was conducted. The questions centered around the different institutional uncertainties or barriers while setting up or running a healthcare start-up.FindingsThe study revealed several macro-, meso- and micro-level barriers these technology-based enterprises perceive in the healthcare industry. These are recognised as systemic barriers, such as lack of funding and procedural issues; sector-related barriers, such as market-related impediments; human barriers, including psychological barriers and resistance to new technology; and implementation barriers, such as operational and personnel issues.Research limitations/implicationsThe study used qualitative, open-ended essay techniques to collect the data. Future studies may use a mixed-methods approach to provide holistic insights. The study is conducted in a single developed country, the UK. Future work may expand these findings by comparing developed market challenges with those of emerging markets and by assessing the viewpoints of healthcare start-ups.Practical implicationsThis research will assist the healthcare sector and government understand health tech start-up hurdles and uncertainty. Policymakers must assist start-ups and encourage entrepreneurial innovation. Regulating and enabling policies will help. The paper examines start-ups' macro, meso and micro uncertainties. Policymakers promoting sector entrepreneurship must consider these barriers while designing policy guidelines.Originality/valueThe study contributes to the existing literature on technology start-ups, particularly in the healthcare industry, and identifies significant barriers these start-ups face. The study synthesizes research on health-tech start-up uncertainty and bridges the gap between theory and practice by applying empirical findings.

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Section: Review Of Literaturementioning

confidence: 99%

Section: Review Of Literaturementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Unravelling barriers in high-tech technology start-ups: practical insights and solutions for healthcare enterprises

Singh,

Alshibani,

Misra

et al. 2023

JEIM

View full text Add to dashboard Cite

show abstract

“…used eADR to diagnose, design, and implement automated systems for the repeatable synthesis of data into insights that aided daily, weekly, and monthly decision-making by creating artefacts such as data sets, guidelines, decision trees, and dashboards, and found that the eADR provided a significant benefit in its focus on the abstraction and evaluation of artefacts during fast, flexible, iterative investigation efforts. Venkatraman and Sundarraj (2022) also had a problem-centred entry point, eventually creating three artefacts to assess the healthcare analytics readiness of hospitals. Due to limitations after the design of their pilot artefact, they required a deeper understanding of the problem space with a broader set of cases and more hospitals.…”

Section: Applications Of Eadrmentioning

confidence: 99%

Demonstrating the Elaborated Action Design Research (eADR) Model to Address Communication Challenges During Software Development

Venter

Vries²

2022

Syst Pract Action Res

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Communication is a powerful, universal, everyday activity that impacts many, if not all, aspects of our lives.The importance and complexities of communication are however still often overlooked. Inadequate communication during software development projects at a medium-sized enterprise, Company-GIS (CGIS), caused delays in project tasks, negatively impacting quality, on-time delivery, and delivery within budget. In this study, we argue that a collaborative methodology was required to ensure adequate diagnosis of the problem, creating multiple artefacts to address the communication problems. We argue that a recent research methodology called action design research (ADR) is best suited for a practice-inspired problem. Acknowledging the latest developments within the ADR discipline, we believe that the elaborated action design research (eADR) process model addressed the need to explicitly show our knowledge contributions in the form of two artefacts: (1) An Agile requirement engineering solution (ARES) to address the communication problems, the primary artefact; and (2) A taxonomy of perceived communication problems, a secondary artefact. In this experience report, we indicate that the eADR process model was instrumental in facilitating diagnosis, followed by design, implementation, and evolution of the primary artefact, the ARES. The practical demonstration of ARES also highlighted the need for further evolution of the eADR as a method artefact. Based on our reflections on applying the eADR, we suggest changes to the eADR including an additional design cycle phase, suggestion, between problem formulation and artefact creation, as well as merging reflection and learning into a single phase.

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Assessing organizational health-analytics readiness: artifacts based on elaborated action design method

Cited by 2 publications

References 70 publications

Unravelling barriers in high-tech technology start-ups: practical insights and solutions for healthcare enterprises

Unravelling barriers in high-tech technology start-ups: practical insights and solutions for healthcare enterprises

Demonstrating the Elaborated Action Design Research (eADR) Model to Address Communication Challenges During Software Development

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