Assessing research on workplace violence, 2000–2012

Piquero, Nicole Leeper; Piquero, Alex R.; Craig, Jessica M.; Clipper, Stephen J.

doi:10.1016/j.avb.2013.03.001

Cited by 119 publications

(105 citation statements)

References 67 publications

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“…A violência contra esses trabalhadores traz implicações negativas para sua segurança e saúde, como lesões físicas traumáticas, depressão, síndrome de burnout, transtornos psí-quicos menores, insônia, estresse, diminuição da satisfação no trabalho e da qualidade da assistência prestada ao paciente. 2,10,11 Assim, estudos têm sido desenvolvidos no âmbito mundial, investigando a prevalência e a natureza dessa violência, 7,12 comumente associando a vulnerabilidade às condições desse ambiente laboral, que é permeado por elevada demanda de atividades, gravidade dos casos, longas jornadas de trabalho, déficit de recursos humanos e materiais, estrutura física inadequada, tensão hierárquica, além da pressão dos familiares e do convívio diário com a possibilidade de morte. 13 No entanto, ainda permanecem lacunas importantes no conhecimento, incluindo a compreensão dos determinantes ambientais e organizacionais da violência no trabalho.…”

Section: Introductionunclassified

Occupational Physical Violence in Urgency and Emergency Hospital Services: Perceptions of Nursing Workers

Scaramal¹,

Haddad²,

Garanhani³

et al. 2017

REME: Revista Mineira De Enfermagem

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RESUMOObjetivou-se desvelar as percepções de trabalhadores de enfermagem em relação à violência física ocupacional em serviços de urgência e emergência hospitalares. Estudo qualitativo desenvolvido por meio de 16 entrevistas individuais, cujos dados foram coletados entre março e maio de 2015 em dois hospitais de média complexidade, localizados no norte do Paraná. Para interpretação dos discursos adotaram-se análise de conteúdo e interacionismo simbólico como referenciais metodológico e teórico, respectivamente. Identificou-se que os atos agressivos foram perpetrados, em sua maioria, por pacientes e por profissionais de outras áreas da saúde, e suas motivações estavam intimamente relacionadas à maneira com que os envolvidos se comunicaram. Outro aspecto desvelado foram as reações dos trabalhadores de acordo com suas características pessoais e a maneira como desenvolveram o self (consciência de si mesmo). A compreensão da violência física ocupacional sob a perspectiva dos diferentes atores revelou sua complexidade e a importância do desenvolvimento de ações, não apenas por parte dos profissionais de enfermagem, mas pelas equipes multiprofissionais e intersetoriais, visando à prevenção e ao enfrentamento da violência ocupacional. Palavras-chave: Enfermagem; Violência no Trabalho; Serviço Hospitalar de Emergência. ABSTR ACT The objective was to reveal the perception of Nurses regarding occupational physical violence in urgency and emergency services. A qualitative study developed through 16 individual interviews with data collected between March and May 2015 in two hospitals

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Section: Introductionunclassified

Occupational Physical Violence in Urgency and Emergency Hospital Services: Perceptions of Nursing Workers

Scaramal¹,

Haddad²,

Garanhani³

et al. 2017

REME: Revista Mineira De Enfermagem

View full text Add to dashboard Cite

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“…On the other hand, EMS staffs, as a state organization, are subject to retaliation from the government and are the victims of WPV. The role of high-risk group (Grange, 2002;Petzäll, 2011;Piquero et al, 2013;Pourshaikhian, 2016;Shahzad, 2014;Steffgen, 2008;Suserud, 2002) in strengthening violence was emphasized in similar studies. It is expected that people/spectators of the emergency scene should provide conditions for seeking help from EMS, and service delivery to clients should be done with logic and patience.…”

Section: Bystanders/family Synergismmentioning

confidence: 99%

“…Often, these processes are considered a waste of time and can cause violent behavior against the staff. In related studies, lack of awareness on the role of EMS (Rahmani, 2012;Saberinia, 2013;Sheikh-Bardsiri, 2012), disagreement with treatment interventions (Bernaldo, 2015), lack of appropriate treatment (Sheikh-Bardsiri, 2012), unacceptance of services (Piquero et al, 2013) and not meeting the expectations of clients (Baydin, 2014), were reported as the contextual factors of violence. Therefore, familiarizing the society with the structure, capabilities and pre-hospital emergency tasks using the capacity of education system and the media can be very helpful in reducing the incidence of violence against EMS staff.…”

Section: Unfamiliar With Ems Tasksmentioning

confidence: 99%

“…This issue is consistent with the basic theories of violence such as frustration theory, failure-aggression, social learning (Atkinson, 2008), the theory of social inequality and ecologic model (DeKeseredy, 2006). In a related quantitative study, the event of illness or trauma (Piquero, Piquero, Craig, & Clipper, 2013), despair of treatment (Petzäll, 2011), death of the patient (Bernaldo, 2015;Pourshaikhian, 2016;Rahmani, 2012;Sheikh-Bardsiri, 2012), fear and anxiety (Pourshaikhian, 2016;Sheikh-Bardsiri, 2012), low self-esteem, fast irritability, inadequate control of stimulations, lack of self-control (Bernaldo, 2015;Steffgen, 2008) and coping skills (Shahzad, 2014), the crime-susceptible environment (Esmaeilpour M, 2011;Shahzad, 2014;Steffgen, 2008), and unemployment (Salarifar, 2010) were singled out as the causes of violence. Thus, the use of the capacities of education and media for teaching culture, self-control, keeping calm and increasing tolerance in stressful events is effective for the prevention or control of WPV.…”

Section: The Lack Of Self-controlmentioning

confidence: 99%

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Workplace Violence Process against Emergency Medical Services Staffs: A Grounded Theory

Pourshaikhian¹,

Khorasani-Zavareh²,

Gorji³

et al. 2016

GJHS

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Background: Workplace Violence (WPV) is an undesirable social phenomenon that threatens patients and staff safety and work environments. Despite the high prevalence of WPV and its serious consequences, limited studies have been conducted on its roots and formation in pre-hospital emergency. The aim of this study was to explore and explain the process of workplace violence against emergency medical service personnel. Methods:This qualitative study was performed using grounded theory approach in 2015. The study participants included 17 Emergency Medical Service (EMS) staffs working in Tehran and Guilan provinces, Iran. Data were collected by semi-structured interviews and analyzed using the Strauss/Corbin approach and constant comparative method. The paradigm model of WPV is presented in this study.Results: "Serving within the context of workplace violence" was presented as the main theory. Five main groups of paradigm model theory were identified as triggers, context, and intensifiers of violence, copying strategies, and outcomes. The important consequences of violence include physical and psychological health injury of staff in the process of service delivery. Conclusions:Despite their repeated exposure to violence and its consequences, EMS staffs usually fulfill their main role and perform their tasks. Training of stress management, familiarizing the community with the responsibilities of EMS, reducing response time, creating efficient communication systems, using appropriate facilities and manpower, training violence control, improving employees' job satisfaction, and coordinating cooperation with the police can reduce workplace violence. The supporting of the WPV victims is essential to improve the health and safety of EMS staff.

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“…(Bureau International du Travail, 2003) Il peut s'agir d'actes de violence physique ou d'agressions verbales, d'un évé-nement qui se produit dans une fraction de seconde, ou d'une série d'événe-ments plus subtils; l'agression peut être l'oeuvre d'une seule personne, comme elle peut être l'oeuvre d'une collectivité (Chappell et Di Martino, 2006;Einarsen, Hoel, Zapf et Cooper, 2011). L'auteur de l'acte violent peut viser l'organisation ou l'individu (Piquero, Piquero, Craig et Clipper, 2013). Lorsque l'individu est visé, l'agression peut être motivée par un conflit personnel, y compris la violence d'origine conjugale (Piquero, Piquero, Craig et Clipper, 2013), par un dédain pour l'individu, ou par un désir d'exclusion de l'individu en raison de son appartenance à une catégorie de personnes faisant l'objet d'attitudes discriminatoires (Lippel et Cox, 2013).…”

Section: Les Différents Visages De La Violence Au Travailunclassified

La violence physique au travail et la santé : le droit québécois régissant l’indemnisation et la prévention

Lippel¹,

Lanctôt

2015

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Cet article examine le droit de la santé et de la sécurité du travail appliqué aux situations de violence physique au travail au Québec. Après une mise en contexte qui fait appel à la littérature des sciences sociales et sciences de la santé pour déterminer les enjeux importants au niveau de la prévention des conséquences pour la santé des personnes exposées à la violence physique au travail, l’article fait appel à la méthodologie juridique classique pour tracer le portrait du droit québécois d’indemnisation et de prévention. Cette analyse permet de déterminer si les régimes de santé et sécurité du Québec en matière d’indemnisation et de prévention incitent les employeurs à assurer une prévention primaire, secondaire et tertiaire. La première partie de l’article fait appel à la littérature portant sur les différentes formes que peut prendre la violence au travail afin de mettre en contexte la violence physique. Ensuite, on y documente les conséquences potentielles des agressions physiques au travail, en soulignant l’importance de la prévention primaire, secondaire et tertiaire. La seconde partie examine le droit québécois régissant l’indemnisation des victimes de violence physique au travail ainsi que la prévention des lésions professionnelles. Nous identifions les critères de reconnaissance des lésions professionnelles attribuables à la violence au travail, en nous attardant au fardeau de preuve et en constatant les défis spécifiques à la reconnaissance des lésions psychologiques par rapport aux lésions physiques. En deuxième lieu, nous examinons la Loi sur la santé et la sécurité du travail ainsi que les incitatifs de prévention prévus dans la Loi sur les accidents du travail et les maladies professionnelles. Ainsi, nous examinons la jurisprudence relative aux demandes d’externalisation des coûts reliés aux lésions professionnelles attribuables à la violence physique. Cette analyse nous permet de constater que l’interprétation par les tribunaux administratifs de certaines règles de droit encadrant le financement du régime d’indemnisation, ajoutées à l’interdiction des poursuites civiles, a pour effet de minimiser les incitations économiques à la prévention qui avaient été prévues par le législateur lors de l’adoption de la Loi. Nous concluons en soulignant l’importance d’assurer une incitation économique à la prévention primaire, secondaire et tertiaire, ce qui pourrait être atteint par une application plus raffinée des règles de droit relatives au financement du régime.

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Assessing research on workplace violence, 2000–2012

Cited by 119 publications

References 67 publications

Occupational Physical Violence in Urgency and Emergency Hospital Services: Perceptions of Nursing Workers

Occupational Physical Violence in Urgency and Emergency Hospital Services: Perceptions of Nursing Workers

Workplace Violence Process against Emergency Medical Services Staffs: A Grounded Theory

La violence physique au travail et la santé : le droit québécois régissant l’indemnisation et la prévention

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