Assessing Strategic Readiness for Healthcare Analytics: System and Design Theory Implications

Venkatraman, Sathyanarayanan; Sundarraj, R. P.; Seethamraju, Ravi

doi:10.1007/978-3-319-91800-6_8

Cited by 3 publications

(9 citation statements)

References 27 publications

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“…We seek to fill these gaps comprehensively. Our principal objective is to extend the past studies in HA (Brooks et al, 2015;Carvalho et al, 2019;Venkatraman et al, 2016Venkatraman et al, , 2018 through collaborative fieldwork with the industry practitioners in hospitals. The following section details our design journey reflected with the EADR process (Mullarkey and Hevner, 2018).…”

Section: Literature Gapsmentioning

confidence: 99%

“…Evaluating an organization's readiness towards technology, especially one as involved as HA, is vital to realize its business value (Yusif et al, 2017;Venkatraman et al, 2018;Lokuge et al, 2019). Past studies, however, acknowledge that, in general, IS/HIS evaluation involving hardware, software, human skills and management processes is a challenging activity (Ammenwerth et al, 2003;Marthandan and Meng Tang, 2010;Chang and King, 2005).…”

Section: Literature Reviewmentioning

confidence: 99%

“…The lack of comprehensiveness in factor-choice extends to the HA-readiness literature as well. For example, Venkatraman et al's (2016Venkatraman et al's ( , 2018 HA-readiness works are early prototypes/proofs-of-concept; HIMSS' (HIMSS, 2021) HA-maturity assessment does not consider big-data architecture and other organizational and environmental aspects; and HISMM-DA deals only with Assessing healthanalytics readiness operational and technical factors (e.g. data, reports and HA usage) (Carvalho et al, 2019).…”

Section: Literature Gapsmentioning

confidence: 99%

“…The success of HA presupposes a robust strategy and readiness to adopt and absorb the technology (Venkatraman et al, 2018). Our EADR study produced artifacts intended to solve the above industry-triggered issue of assessing the organizational readiness for HA.…”

Section: Summary and Implicationsmentioning

confidence: 99%

“…While the potential of HA is promising, its success depends on organizational readiness for the technology (Boyton et al, 2015;Venkatraman et al, 2016Venkatraman et al, , 2018. For instance, even for general HIT, Cresswell and Sheikh (2013) note that value creation presupposes alignment among a range of technical, organizational and social issues.…”

Section: Introductionmentioning

confidence: 99%

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Assessing organizational health-analytics readiness: artifacts based on elaborated action design method

Venkatraman

Sundarraj

2022

JEIM

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PurposeWhile the adoption of health-analytics (HA) is expanding, not every healthcare organization understands the factors impacting its readiness for HA. An assessment of HA-readiness helps guide organizational strategy and the realization of business value. Past research on HA has not included a comprehensive set of readiness-factors and assessment methods. This study’s objective is to design artifacts to assess the HA-readiness of hospitals.Design/methodology/approachThe information-systems (IS) theory and methodology entail the iterative Elaborated Action Design Research (EADR)method, combined with cross-sectional field studies involving 14 healthcare organizations and 27 participants. The researchers determine factors and leverage multi-criteria decision-making techniques to assess HA-readiness.FindingsThe artifacts emerging from this research include: (1) a map of readiness factors, (2) multi-criteria decision-making techniques that assess the readiness levels on the factors, the varying levels of factor-importance and the inter-factor relationships and (3) an instantiated system. The in-situ evaluation shows how these artifacts can provide insights and strategic direction to an organization through collective knowledge from stakeholders.Originality/valueThis study finds new factors influencing HA-readiness, validates the well-known and details their industry-specific nuances. The methods used in this research yield a well-rounded HA readiness-assessment (HARA) approach and offer practical insights to hospitals.

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