Assessing the effect of interpersonal communications on employees' commitment and satisfaction

Awad, Tamer A.; Alhashemi, Suhaila E.

doi:10.1108/17538391211233425

Cited by 35 publications

(36 citation statements)

References 16 publications

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“…Generally speaking, the empirical observation lend support to existing literatures on the positive contribution of internal communication in organizational change (e.g. Bordia et al, 2006;Crestani, 2016;Jalil, 2011;Johansson &Heide, 2008;Kotter, 1996a;Lewis, 1999;Martin et al, 2006;Meyer et al, 2006;Raineri, 2011;Simoes & Esposito, 2014), suggesting that internal communication significantly affect the employees' commitment to change from all aspects (Awad & Alhashemi, 2012;Bambacas & Patrickson, 2008;Ruck & Welch, 2012). However, the evidence somehow indicates that internal communication has different impact on different commitment.…”

Section: Discussionsupporting

confidence: 70%

“…Communication is vital to create and maintain the relationship in order to create bonding among employees in organization that can engage them into commitment to their organizations (Awad & Alhashemi, 2012). Hence, this variable consists of nine (9) Herold et al (2008) and Paton et al (2008).…”

Section: Internal Communicationmentioning

confidence: 99%

“…In addition, a survey of 104 full-time employees by Awad and Alhashemi (2012) investigated the employees' motives for communicating with their superiors and co-workers, their satisfaction and commitment towards their organization. The importance of their study is to depict how employees' purposes for communication relate to satisfaction and commitment with their leaders, jobs and the company at which they work.…”

Section: Literature Reviewmentioning

confidence: 99%

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The Effect of Internal Communication on Employees’ Commitment to Change in Malaysian Large Companies

Marchalina¹,

Ahmad²

2017

BMS

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Employees' commitment seems to be vital in decision making for any organizations in order to be able in business competition and to adapt with changes. The commitment among employees can be a crucial tool for improving their performance in organizations. Communication is needed to raise awareness among employees on the need of change as well as creating the readiness to the change whereby it leads to the commitment to change. The objective of this paper is to examine the influence of internal communication on employees' commitment to change. Apparently, this issue likely has attracted the attention among either scholars or researchers. The theoretical contribution has been added in this study by investigating the effect of internal communication in influencing employees' commitment to change. A survey of structured questionnaire was conducted in five-hundred fifty employees in Malaysian large companies. The significant relationship has been found between internal communication and employees' commitment to change through multivariate regression analysis. Moreover, the implications to practice and theory are discussed.

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Section: Discussionsupporting

confidence: 70%

Section: Internal Communicationmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

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The Effect of Internal Communication on Employees’ Commitment to Change in Malaysian Large Companies

Marchalina¹,

Ahmad²

2017

BMS

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“…Employees' performance depends on employees' commitment [25]. Employees' commitment is defined as the willingness of employees to actively participate in a company's taskings [26]. Job satisfaction and employees' commitment are related [26].…”

Section: Employees' Performancementioning

confidence: 99%

Strategy implementation process for better employees’ performance in construction companies

2019

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Strategy implementation is known as the most tedious and challenging stage in strategic planning. Strategy implementation can influence the whole texture of a company, including its employees’ performance. Studies have shown that improper strategy implementation can lead to poor employees’ performance. However, there is still a lack of empirical evidence to prove this relationship. Strategy implementation process implemented differ between companies. It influences the employees’ commitment, retention and growth and hence performance. The aim of this research is to analyse the relationship between the strategy implementation process and employees’ performance in construction companies. Respondents were G7 contractors in Klang Valley, Selangor. Pearson correlation analysis was used to analyse the data and it is proven that the strategy implementation process influences the employees’ performance in construction companies. Based on the data correlation, construction companies which provide training for employees to carry out the strategic action plan able to gain positive employees’ performance. This research shows that the strategy implementation process does influence employees’ performances in construction companies especially toward employees’ retention and employees’ growth. Top management in the construction companies can use this research as a tool to conduct strategy implementation in their companies.

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“…OC looks like a strong magnetic force attracting one metallic object to another and indicates the degree to which an employee identifies with the organization and wants to remain within the organization in future (Awad & Alhashemi, 2012). OC can be classified into three dimensions.…”

Section: Organizational Commitmentmentioning

confidence: 99%

The Influence of Ethical Climate on Job Attitudes: A Study on Nurses in Egypt

Nafei¹

2015

IBR

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Background: Ethical Climate (EC) has emerged as one of the major approaches to the description of the ethical characteristics of workplace environments. Purpose:The purpose of this study is to examine the influence of EC on Job Satisfaction (JS) and Organizational Commitment (OC) of nurses at Teaching Hospitals in Egypt.Research Design/Methodology: Using Victor and Cullen's (1988) typology of EC and JA, the study develops a number of hypotheses and tests them on a sample of 340 nurses from Teaching Hospitals in Egypt. Statistically usable questionnaires amounted to 295 as multiple follow-ups are produced. Multiple Regression Analysis (MRA) was used to confirm the research hypotheses.Findings: EC significantly and positively influenced JS and OC. Overall, respondents reported high OC and this contributes to fostering JS and reducing turnover intention. Practical implications:The study suggests that a hospital can improve JS and OC by influencing its EC, specifically, by developing the caring, law and code, rule, instrumentality, and independence climate. Originality/value:The study observes that there is a critical shortage of nurses in Egypt and that a greater understanding of the factors that influence nurses' turnover, including JS, is of great importance. Therefore, this study is to examine the relationship between EC and JA among nurses in Egypt.

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Assessing the effect of interpersonal communications on employees' commitment and satisfaction

Cited by 35 publications

References 16 publications

The Effect of Internal Communication on Employees’ Commitment to Change in Malaysian Large Companies

The Effect of Internal Communication on Employees’ Commitment to Change in Malaysian Large Companies

Strategy implementation process for better employees’ performance in construction companies

The Influence of Ethical Climate on Job Attitudes: A Study on Nurses in Egypt

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