Assessing the likelihood of achieving prototyping benefits in systems acquisition

Medlej, Maroun; Stuban, Steven M. F.; Dever, Jason

doi:10.22594/dau.17-774.24.04

Cited by 5 publications

(2 citation statements)

References 13 publications

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“…Iterative design by definition is frugal, flexible and inclusive. Prototyping is low cost (Medlej et al, 2017). Iteration amends designs in a flexible way (Lizarralde et al, 2016).…”

Section: Figure 16mentioning

confidence: 99%

Solving the ‘Learning Crisis’ In Developing Countries through Jugaad Innovation Education Technology: A Qualitative Study

Cowley¹,

Atkinson²

2019

WEJSS

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This study set out to investigate how combining jugaad innovation with Education Technology (EdTech) can help solve the ‘learning crisis’ in developing countries. The problem centres on education quality; large volumes of underprivileged students in developing countries are attending school, but many fail to learn basic skills (The World Bank, 2018:3). Globally, over 617m students are failing to achieve minimum proficiency standards in maths and reading (UNESCO, 2017). Consequently, the global problem in education is not simply about the provision of learning but also ensuring high quality (Pearson PLC, 2018). This research explores how jugaad innovation, including key themes such as the jugaad innovation process and jugaad operating models, could inspire the development and use of EdTech in order to improve education quality for the masses in developing nations. In order to investigate how jugaad innovation theory and EdTech can help solve the ‘learning crisis’, this study used a case study approach and four semistructured interviews. The investigation relied on understanding the interviewees’ experiences, how they describe them, and the meaning behind those experiences. As jugaad theory is not well understood in practice (Agnihotri, 2015; Ajith & Goyal, 2016; Jain & Prabhu, 2015), a case study with semi-structured interviews achieved a better insight, through uncovering rich, empirical evidence to answer ‘how’ and ‘why’ questions (Ridder, 2017). Jain & Prabhu’s (2015) work highlighted three core principles of jugaad innovation: frugality, flexibility and inclusivity. Jugaad is a verb to describe the innovation process itself, and a noun to characterise the process outcomes. Conceptual views suggest jugaad innovators put diffused education technologies through a jugaad innovation process, whilst utilising a human rights-based approach to education quality. Therefore helping to deliver quality learning for consumers at the bottom of the pyramid. However, the findings of this study advocate that although a human-rights based approach is essential; high quality learning content, educational scaffolding, an understanding of factors impacting technology adoption and the use of traditional teaching methods are also important in solving the ‘learning crisis’. A partnership operating model is required to combine jugaad innovation with EdTech; and to scale and commercialise such innovations. Findings also identified a fourth, holistic principle of the jugaad innovation process, namely, iterative design. The study’s findings put forward ways to implement a frugal, flexible, inclusive and iterative EdTech innovation process. Results confirm that education quality is multidisciplinary (EdQual, 2010). Jugaad innovators must partner with state departments of education and/or NGO’s to access their network of learners, resources and capabilities. This will serve learners at the bottom of the pyramid in volume and mitigate against the problem of ultrathin per consumer margins (Kansal, 2016).

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“…Iterative design by definition is frugal, flexible and inclusive. Prototyping is low cost (Medlej et al, 2017). Iteration amends designs in a flexible way (Lizarralde et al, 2016).…”

Section: Figure 16mentioning

confidence: 99%

Solving the ‘Learning Crisis’ In Developing Countries through Jugaad Innovation Education Technology: A Qualitative Study

Cowley¹,

Atkinson²

2019

WEJSS

View full text Add to dashboard Cite

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“…It serves a creative and economic purpose to assist in revisions as the product is developed and improved (Camere & Bordegoni, 2016;Meier & Miller, 2016). It also has economic advantages as prototypes can be evaluated for their suitability prior to broader adoption (Medlej, Stuban, & Dever, 2017). However, prototyping is often thought of only in terms of products and less so in terms of processes, course development, and services.…”

Section: Introductionmentioning

confidence: 99%

It Looks a Bit Like This: Prototyping in an Academic Library

Zaugg

Silva

Nelson

et al. 2020

Journal of Library Administration

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COLUMN EDITOR'S NOTE Contributions in this column focus on the closely related topics of strategic planning and assessment in all types of libraries. The articles found herein examine all aspects of planning and assessment including (but not limited to) components, methods, approaches, trends, tools and training. In the column below, the authors discuss how prototypes can be used in the field of library management. Specifically, the authors examine how prototypes were used at Brigham Young University's (BYU) Harold B. Lee Library to assist in the development of processes, learning materials, services, and physical items. This article explores how a modified process of prototyping was used to inform decision making to better serve BYU's patrons. While this model works for BYU's purposes, the authors note that prototyping may be adapted to meet the needs of other libraries. The five-step process included the identification of a problem or goal, communication among key players, the creation of a prototype, the evaluation and revision of the project, and the final step where successes and failures were celebrated. The authors conclude that prototypes offer a cost-effective and efficient means to revise library processes, to develop their library resources, and to update library services. This process of prototyping offers ongoing insights to continued improvements on library management

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Smart Service Prototyping – Eine agile Innovationsmethode der digitalen Transformation

Fehrenbach

Metzger

Razek

et al. 2023

Forum Dienstleistungsmanagement

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Assessing the likelihood of achieving prototyping benefits in systems acquisition

Cited by 5 publications

References 13 publications

Solving the ‘Learning Crisis’ In Developing Countries through Jugaad Innovation Education Technology: A Qualitative Study

Solving the ‘Learning Crisis’ In Developing Countries through Jugaad Innovation Education Technology: A Qualitative Study

It Looks a Bit Like This: Prototyping in an Academic Library

Smart Service Prototyping – Eine agile Innovationsmethode der digitalen Transformation

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