Assessing the usability of Shazam mobile app

The rapid growth of Social Networking Sites (SNSs) as business platforms for individual or small sellers recognised trust as the main important role in determining the successful execution of their business operation.Current trust modelfocused in business sellers by considering website as one of the trust factors. However, these model are not applicable for SNSs environment. Based on the identified factors affecting trust in SNSs environment, this paper proposeda fuzzy-based trust model to evaluate customers‘ trust based on their perception and experiences.The evaluation model was then tested to validate its efficiency in evaluating trust level.

Section: Simulation Of Fuzzy Logic Controllermentioning

confidence: 99%

Fuzzy-Based Trust Model to Evaluate Customer Trust towards Online SNSs Sellers

Ramli¹

2021

“…One of the major research fields that to tackle this issue is called user experience (UX). UX is a new theoretical concept that provides a holistic standpoint on users' interaction to web/mobile application with the uses of assistive technologies (Partala and Saari, 2015;Hussain et al 2017). It has become the main concern among researchers on current design trends in order to emerge abstract, subjective, and emotional qualities involved in any interaction processes (Taylor et al, 2011).…”

Section: Literature Reviews and Related Workmentioning

confidence: 99%

Extended User Experience Model to Support Web Accessibility and Emotional Qualities among Visually Impaired Users

et.al¹

2021

To date, the advancement inmobile applications and Internet technologies have changed the way on how people interact with computer software/application. Information is much easier to accessed, processes can be performed faster, and interaction can be controlled fully by users. This paper will elaborateand discuss the information and interaction processes taken between users and computer software/application according to the existing user experience model. The main objective is to present an extension of user experience model that to support the interaction between users and applications among the disabilities (visually impaired). It will include better technology understanding on both conceptual and interaction properties of the whole application domain and their associations between web accessibility, user experience, and technology acceptance. The proposed model will be focusing on two parts; user experience components, and consequences (outcome). It will be used in further empirical study on modeling the relationships between the application users, user experience, and technology acceptance. We envisage effective and comprehensive design model that could be integrated and provide positive progress from the existing literature findings.

“…Based on past reviews, establishment of KMS has been developed usingseveral methodologies, strategies and objectives. In fact, there were difficulties reported in establishing effective KM in organization due to the scarcity of accurate methodologies used to outline the establishment and implementation of KMS (Chalmeta & Grangel, 2008).As an example, although more organizations are interested with the use of Web 2.0 tools for KMS implementation, but there were several weaknesses with the methodologies used to support the establishment of Web 2.0 based KMS (known as KMS 2.0) in addressing the needs of organizations (Chalmeta & Grangel, 2017) and (Hussain et al, 2017a). Based on Chalmeta & Grangel (2017) as well, weaknesses of existing methodologies to support Web 2.0 capabilities can be due to many factors; one of it such as use of nonpractical methodologies that are either too theoretical or never practically implemented.…”

Section: Introductionmentioning

confidence: 99%

On Understanding the Methodologies adopted in KMS Studies within the Context of Quality Strategy

Nizam¹

2021

In the past, quite number of studies conducted acknowledges the imperative roles of knowledge in supporting quality strategies among organizations, as well as enhancing their competitive advantage.In accordance with the benefits, organizations established an information technology (IT)system to facilitate proper dissemination, creation and management of knowledge. Establishment of knowledge management system (KMS) indicates the important inclusion of technical and socio aspects.Past academic studies focus on establishment of KMS have been conducted with various objectives, strategy and scope.As always, establishment of KMS as a platform for knowledge management does require structured and systematic methodology. Hence, the objective of this study is to unwrap the approaches and methodologies undertaken by past studies in relation to KMS establishment within the quality strategy context. As such, review of past articles published a decade ago were conducted and analysed. Past articles were retrieved from various established journals such as Emerald, Science Direct, Journal of the Association for Information Systems (AIS), Association for Computing Machinery (ACM) as well as Google Scholar database and were verified with SCOPUS journal database to ensure its integrity. Review of past articles discovered several findings that contribute to gap fulfilment of the research in future.