Assessing University Excellence Management Practices by using the European Excellence Model according to Students’ and Employees’ Perspectives in Jadara University

Qawasmeh, Farid Mohammad; Al-Bourini, Faisal A.

doi:10.1016/j.aebj.2016.12.001

Cited by 3 publications

(1 citation statement)

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“…The results also revealed that there were no statistically significant differences between the mean scores of the faculty members in their estimation for the degree of practicing organizational excellence among the academic leaders due to the variables of gender, faculty, academic rank, and years of experience. Qawasmeh and Bourini (2016) conducted a study which aimed at identifying the level of practicing university excellence management at Gadara University from the perspective of employees and students using the European model for excellence. The researchers used a questionnaire that consisted of (50) items for data collection.…”

Section: Introductionmentioning

confidence: 99%

The Degree at Which Administrative Leaderships in Tafila Technical University Practice the Requirements of Organizational Excellence from the Perspective of the Faculty Members

Al-Amarat¹

2019

WJE

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This study aimed at identifying the degree at which administrative leaderships in Tafila Technical University practice the requirements of organizational excellence from the perspective of the faculty members. The researcher used the descriptive approach as well as the questionnaire for data collection, after verifying its validity and reliability. The study sample consisted of (107) faculty members. The results showed that the degree at which administrative leaderships in the University practice the requirements of organizational excellence was medium, with a mean of (2.71). the results also revealed that there are statistically significant differences at (α≤0.05) due to the variable of faculty in favor of the humanitarian faculties, while there are no statistically significant differences at (α≤0.05) due to the variables of academic rank and years of experience. In the light of the results, the study recommended a number of recommendations.Therefore, the higher studies institutions, including universities aim at achieving the competitive excellence regularly by having excellence in the outcomes related to their teaching, scientific research and community service as well as attempting to enhance the added value from the perspective of partners and stakeholders. The strategy of excellence requires connecting the potentials and capabilities of the university with the added value targeted among stakeholders (Shawwa, 2016).The human potentials and capabilities are considered as the most important factor in order to achieve the desired objectives of institutions; their importance lies in their influential role in raising the institution's efficacy in performing its tasks and activities (Hassan, 2010). This requires the existence of qualified leadership with prospective vision towards the future in order to contribute to creating a comprehensive development in the cultural, cognitive, research and societal domains, enhance the culture of excellence, focus on setting the strategies, update the organizational structures, change the traditional systems, develop the existing competencies, attract them and invest them (Al-Hadi, 2013).The effective investment for competencies gives the institutions the ability to compete and achieve excellence. This

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Section: Introductionmentioning

confidence: 99%

The Degree at Which Administrative Leaderships in Tafila Technical University Practice the Requirements of Organizational Excellence from the Perspective of the Faculty Members

Al-Amarat¹

2019

WJE

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The Importance of Utilizing Organizational Culture in Achieving Organizational Excellence Models

EL-Makarem

2023

Day 2 Tue, October 03, 2023

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Objective The aim of this paper is to investigate the impact of Organizational Culture (OC) on achieving Organizational Excellence (OE) in the Petroleum Industry, through defining the different types of Cultures embedded in any organization- utilizing Denison Model four key cultural traits (Mission, Consistency, Adaptability, and Involvement) and measuring Organizational Excellence dimensions (Customer focus, innovation, and people commitment). Method, Procedures, Process A Quantitative method was chosen, with a deductive approach and positivist hypotheses, the data were collected and analyzed using the descriptive approach to test the hypotheses. Data were collected through a survey questionnaire of (17) statements, divided into two parts; Part one: to measure the dependent variable, the OE dimensions (Customer focus, innovation, and people commitment). Part two: to measure the independent variable the OC. The target population were the employees of the Petroleum industry. The sample used was a convenient sample of 384 employees from different Petroleum companies in Egypt. The sample included employees from managerial and non-managerial levels. Results The study revealed that OC-OE have a strong positive linear relationship at the level of significance 1%., which shows that OC embedded in the studied organizations has an effective role in achieving OE. In addition, the impact of OC on OE varied from one OE dimensions to another. The strongest relationship was between the OC and the OE -Innovation, then people commitment, followed by customer focus at the level of significance 1%. Also, the paper showed how the excellence starts by excellence employees, and that OC embedded in any organization can vary from one culture trait to another, and that having a balanced culture, as well as advantaging the OE and its dimensions, will help organizations to achieve the quality excellence model program. However, having the proper culture can become a challenge to decision makers, to alter company plans, strategies, involvement of employees, adaptability, investing in innovative ideas, engage and empowering employees and enhance the customer focus strategies and consistency to cope with the regular changes in the environment; and to fit with the excellence programs to gain the benefits of excellence not only in quality but also in their market share, sales, profits, employ morale and competitiveness. This model can be applied by various companies in many countries to assess the types of cultures in each organization, and the importance of setting a remedial plan to implement the excellence models, to be measured as a longitudinal approach to capture the changes over time in employee excellence, and level of excellence and sustainability reached.

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E-governance and university of Ha’il institutional excellence in the light of the Kingdom's vision 2030: An empirical study on faculty members

al.¹

2022

Int. j. adv. appl. sci.

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This research aimed to determine the impact of e-governance on achieving institutional excellence at the University of Ha'il from its faculty members' viewpoint regarding the Kingdom's vision 2030. The study was conducted on a random sample of 152 faculty members from various university faculties. Data were collected using the questionnaire as a means of data collection after confirming its suitability for measurement. The questionnaire was distributed electronically, due to the study suspension because of the Corona pandemic. The study relied on the social survey method. Means and standard deviations, simple correlation coefficients, and multiple regression analysis were used in the data analysis. The study found that the University of Ha'il practices e-governance. Besides, there is a statistically significant positive correlation between e-governance and institutional excellence. The combined dimensions of e-governance explain 78.9% variance in institutional excellence. Like most of the previous research studies, the present study also finds that the most investigative dimension of e-governance was the infrastructure's availability, followed by transparency mechanisms, accounting accountability, effective participation, and job empowerment. The least of those dimensions was the human resource development dimension. It is suggested after analyzing the data that universities pay attention to practicing e-governance. It increases their competitiveness and promotes the chances of distinguishing their performance. There is a dire need to validate the necessity of refining the faculty members' skills concerning implementation and dealing with various electronic transactions.

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Assessing University Excellence Management Practices by using the European Excellence Model according to Students’ and Employees’ Perspectives in Jadara University

Cited by 3 publications

References 3 publications

The Degree at Which Administrative Leaderships in Tafila Technical University Practice the Requirements of Organizational Excellence from the Perspective of the Faculty Members

The Degree at Which Administrative Leaderships in Tafila Technical University Practice the Requirements of Organizational Excellence from the Perspective of the Faculty Members

The Importance of Utilizing Organizational Culture in Achieving Organizational Excellence Models

E-governance and university of Ha’il institutional excellence in the light of the Kingdom's vision 2030: An empirical study on faculty members

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