Assessment of the outcomes of e-government for good governance: a case of the Land Management Information System in Mozambique

Macueve, Gertrudes

doi:10.1504/ijeg.2008.022067

Cited by 3 publications

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“…Citizen’s increasing expectations for high-quality service has motivated governments to improve their information technology (IT) usage for the provision of communication and services to parallel interactions between service providers and clients in the commercial market. Apart from improving the relationship between governments and its citizens, e-government also has the potential to revolutionize the functioning of government’s internal processes (Siew and Leng 2003; Macueve 2008). In addition to increasing productivity, e-government provides the possibility for greater transparency, more accountability to constituents, greater information accessibility, and improved cost-efficiency (Shim and Eom 2008; Carter and Bélanger 2005).…”

Section: Introductionmentioning

confidence: 99%

A Three Dimensional Assessment of U.S. County e-Government

Manoharan

2013

State and Local Government Review

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The research determines the status of counties’ e-government in three dimensions and the factors influencing their success, based on a combination of a county e-government survey and a content analysis of their websites. Despite the technological growth among county governments, the existing studies have little information dealing specifically with local county governments’ use of e-government technology. This research synthesizes the various existing models of e-government to develop a conceptual framework of three distinct e-government dimensions—e-information, e-transaction, and e-participation. The dimension of e-information refers to the provision of relevant and sufficient information through effective communication, thus leading to an informed citizenry; e-transaction involves efficient and effective transactions that result from an integrated citizenry; and e-participation refers to the promotion of an electronic democracy that involves a participatory citizenry. The study produces some significant findings and provides directions for future research in county e-government.

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Section: Introductionmentioning

confidence: 99%

A Three Dimensional Assessment of U.S. County e-Government

Manoharan

2013

State and Local Government Review

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E-justice evaluation factors: The case of Smart Court of China

Xia

2020

Information Development

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As information and communication technologies (ICT) continue to impact and shape modern society, and e-justice has gained momentum in recent years. China’s Supreme People’s Court (SPC) set up a trial management information system that connects all courts in China. Designed to be online, transparent, and intelligent, China’s Smart Court development began in 2016. In practice, SPC promoted modernization of the trial systems to improve the flow of information between courts throughout China. However, significant investments in ICT e-justice services have caused some to question whether these investments have achieved the expected ends. Thus, how to evaluate e-justice services becomes an urgent theoretical and policy issue in the process of e-justice construction in China. E-justice value is not clearly defined in theory in China, nor is easy to measure in practice. Because of the sensitive and complex nature of such evaluation, little research has been conducted in this regard. The objective of this paper is to fill this gap. Relevant literature is reviewed before the article moves on to describe various approaches withe regard to e-government and e-justice evaluation, as well as the characteristics of China’s Smart Court. Evaluation factors and constructs are found based on the Chinese circumstances. This study contributes to the development of a holistic evaluation framework for e-justice system. It also adds the Chinese case to the existing literature. Evaluation factors found in this article can also serve as a foundation for future development and study of e-justice services.

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Open Governance, Civic Engagement, and New Digital Media

Staiou

Gouscos

2012

Active Citizen Participation in E-Government

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The objective of this chapter is to highlight and discuss the concepts of e-governance, open governance, and civic engagement enabled by technologies such as Web 2.0, social media, and user-generated content. The focus of discussion is placed on common founding premises and adoption factors that are reproduced at multiple levels, from that of the underlying technology up to end services and interaction patterns. A number of governance initiatives and services are used as working examples, with a view to providing readers with an improved understanding of technological principles and functional capabilities that can attract citizen participation and encourage civic engagement.

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Assessment of the outcomes of e-government for good governance: a case of the Land Management Information System in Mozambique

Cited by 3 publications

References 0 publications

A Three Dimensional Assessment of U.S. County e-Government

A Three Dimensional Assessment of U.S. County e-Government

E-justice evaluation factors: The case of Smart Court of China

Open Governance, Civic Engagement, and New Digital Media

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