Artificial insemination (AI) is among the most effective reproductive biotechnologies that afford widespread propagation of genes carried by superior males. A cross-sectional study followed by a simple random sampling technique was conducted from December 2021 to May 2022 to assess the constraints of artificial insemination (AI) provision in and around Kacha Bira district, Southern Ethiopia, using a structured questionnaire. A total of 200 respondents were surveyed accordingly. In this study, the education level of farmers revealed no statistically significant difference
P
>
0.05
with the identification of time of insemination. Conception failure (62.5%), unavailability of artificial insemination technicians (7.5%), dystocia (3.5%), and both conception failure and unavailability of artificial insemination technicians (4.5%) were found to be the major constraints of AI service in the study area according to dairy cattle owners’ response and revealed a statistically significant difference
P
<
0.05
with AI service. Although statistically significant
P
<
0.05
, differences in AI service interruptions during both regular working hours and weekends and holidays were also observed. Among total respondents, 20.5% of dairy cattle owners got AI service at right time, but 79.5% of them used it at the wrong time. Regarding inbreeding problems, 77.5% of dairy cattle owners responded that there was no inbreeding problem and the remaining 22.5% of farmers indicated presence of inbreeding problem of which 10.5% and 10% had a perception that local breeds had low milk production and low genetic improvement than exotic breeds, respectively. On the other hand, 11.5% of dairy cattle owners responded that local breeds have a similar level of disease resistance to that of exotic breeds (11%). 48.5% of dairy farmers reported that bellowing is the most frequent sign that they used to detect heat followed by vulval discharge (23%) and mounting on other cows (10%). Majority (78.5%) of the dairy cattle owners interviewed were found to be not satisfied with the artificial insemination services. In general, different AI technicians and cattle and dairy cattle keeper-related factors constrain the AI service and its result in survey site. Therefore, smallholder dairy cattle owners should be trained sufficiently about the AI service strategies, usage, and proper management of dairy farms and the technical constraints should be avoided in order to provide AI service sufficiently.