Automatic knowledge exchanging between tourists via mobile devices

Tatsiopoulos, Christos; Boutsinas, Basilis

doi:10.1108/17579881011065056

Cited by 11 publications

(5 citation statements)

References 7 publications

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“…LBS innovation is also addressed, and its design is enhanced by taking into account both live television and online shopping (Yim, 2015). Tatsiopoulos and Boutsinas (2010) propose an advanced mobile technology to service providers in the tourism sector. This technology allows visitors to share their views and communicate their information transparently with others to present and develop innovative mobile technology.…”

Section: Literature Reviewmentioning

confidence: 99%

The Usability of I-Suyyah: A Mobile Tourism Application for Arab Tourists in Malaysia

Daud

Ghani

Amiruddin

et al. 2021

ENLIGHTENING TOURISM

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Globalisation and the rapid growth of technologies call for ease and automation in different aspects, including in tourism. Tourism is an important sector in Malaysia as it generates income for the country. In recent years, Malaysia has seen a surge in the arrival of high-spending Arab tourists. This reflects the need to provide a tool, specifically a tourism mobile application in the Arabic language, that could help ease their journey in Malaysia. Thus, this study aims to determine the usability of the i-Suyyah mobile application for Arab tourists in Malaysia. The data obtained were analysed using the Fuzzy Delphi method, and twelve experts were selected to analyse the fuzziness consensus. It was found that the i-Suyyah mobile application recorded a high percentage of expert consensus, specifically on its usability. All usability items have reached unity with the threshold value of d 0.2, and the percentage of consensus among the expert group is more than 83%.

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Section: Literature Reviewmentioning

confidence: 99%

The Usability of I-Suyyah: A Mobile Tourism Application for Arab Tourists in Malaysia

Daud

Ghani

Amiruddin

et al. 2021

ENLIGHTENING TOURISM

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“…Since tourists prefer enhanced graphical web site design and ease of use tools for their choice Stringam and Gerdes, 2010), travel agencies and destination marketers are prompted to provide several high quality photos and videos of destination through social network for attracting more consumers' interest. In this scenario, social networks increases the traditional tools offered by web-based technologies, due to the interactivity and their free and fast access from everywhere (Isacsson and Gretzel, 2011;Machlouzarides, 2010;Tatsiopoulos and Boutsinas, 2010). Social networks can be a technology more appealing if compared to the ones more oriented to tourism sector, capable of catching consumers' interest and influencing their decision.…”

Section: Introductionmentioning

confidence: 99%

Social network for the choice of tourist destination: attitude and behavioural intention

Pietro

Virgilio

Pantano

2012

Journal of Hospitality and Tourism Technology

185

101

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Purpose -The aim of this paper is to investigate how social networks can become the main tool for achieving fast and detailed information for the choice of tourism destination, in order to deeply understand the benefits of these media for promoting tourism destinations in a global perspective, reaching a wider range of potential visitors, and developing ad hoc and marketing strategies with benefits for competitive advantage on the market. Design/methodology/approach -The research focuses on an extended Technology Acceptance Model (TAM) which also integrates the constructs e-word-of-mouth communication and enjoyment. In particular, 1,397 experience users have been involved. Findings -The main findings are related to the key role of e-word of mouth communication on both the perception of usefulness and the attitude towards the use of social network as powerful tool for the choice of tourism destinations; as well as to enjoyment which underlines the role of the fun provided by the social network and represents a stronger predictor for consumer attitude and tourism behavior intention.Research limitations/implications -This research does not focus on a specific tourists' destinations, thus the presence of different destinations may affect consumers in different ways, according to their involvement towards to a particular destination. This study contributes to deepening the scientific debate on the tourist's destinations. Practical implications -The findings of this research support the development of tourism marketing and communication strategies focused on the online contexts as factors capable of influencing tourists' behaviour in a more efficient way. Originality/value -This paper focuses on the web-based technologies, like social media, in order to deeply understand to what extend tourists accept the usage of these technologies for the choice of destination, by providing issues for researchers and practitioners. The present research is of a multidisciplinary value, by linking business science, psychology and social science.

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“…Based on this, we have also presented in detail an application, in the domain of tourism. For this, we have considered the case of independed users that by potentially using our platform would exchange parts of their personal concepts, based on a centralized tourism [9] concept ontology, in a semiautomated and intelligent way. The scenario to be implemented based on our methodology, required 2 major components: (a) a client component named Concept-Net, that could be able to run either on mobile and/or desktop environments and (b) the Concept-Net Back End set of modules.…”

Section: Ontology Based Knowledge Discovery -The Onarm+ Methodologymentioning

confidence: 99%

Providing Underlying Process Mining in Gamified Applications – An Intelligent Knowledge Tool for Analyzing Game Player’s Actions

Tatsiopoulou¹,

Tatsiopoulos²,

Boutsinas³

2019

Adv. sci. technol. eng. syst. j.

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This work deals with the issue of understanding a user's behaviour as this is expressed via a gamified application. The notion of ontologies and the association of concepts in relevance to decisions that have to be made is used. The current work introduces a new process-based approach, based on collected large log files and associations of underlying decisions based on them. Both of them deal with work in extracting information for intelligent use, the main difference being that the first discovers but stops on a concept relation basis, while the other based on processes, as knowledge transactions, further to the associations on a 1:1 level maybe applied on a multi associative model. The objective of the current work is to introduce the methodology into gamified environments (such as but not limited to) games, for semi-automated understanding of user behaviour and furthermore, prediction and in instances, guidance via optimal paths of decision making activities, that are useful in gamified applications in various areas like the education. Both the initial ontology based, and the extension work on it, are based on mining association rules, in one instance treated as knowledge nodes (concepts) and in the second as underlying knowledge processes, based on big log files. This may be applicable to online games, that generate big log files of user selections, that are available for study and examination for extracting user behavioural patterns. As a result, maximum length of sequential patterns and items in them, are discovered in an algorithmic based methodological approach, providing in this way a set of guidelines for designing gamified applications.

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Automatic knowledge exchanging between tourists via mobile devices

Cited by 11 publications

References 7 publications

The Usability of I-Suyyah: A Mobile Tourism Application for Arab Tourists in Malaysia

The Usability of I-Suyyah: A Mobile Tourism Application for Arab Tourists in Malaysia

Social network for the choice of tourist destination: attitude and behavioural intention

Providing Underlying Process Mining in Gamified Applications – An Intelligent Knowledge Tool for Analyzing Game Player’s Actions

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