2008
DOI: 10.1590/s0103-73312008000400006
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Avaliação em saúde: reflexões inscritas no paradigma sanitário contemporâneo

Abstract: Resumo: O presente estudo apresenta uma análise reflexiva dos métodos de avaliação em saúde em uma perspectiva do cuidado pensado e praticado segundo as necessidades dos usuários. Várias são as formas e abordagens dos processos avaliativos na busca de uma melhor apreensão do objeto de avaliação; neste contexto, a satisfação do usuário surge como um indicador de qualidade dos serviços de saúde, ligada à maior adequação e promoção de reais mudanças nas práticas de saúde. Diante da inovadora proposta do Programa … Show more

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Cited by 7 publications
(3 citation statements)
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References 25 publications
(32 reference statements)
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“…The innovation posed by FHS requires a correspondent innovation in evaluation practices. 19 Including the community in the evaluation is an element singled out as necessary if "transformation of local health practices" 19:719 is to happen, reinforcing the pertinence of qualitative approaches if this objective is to be achieved.…”
Section: Presentation and Discussion Of Resultsmentioning
confidence: 99%
“…The innovation posed by FHS requires a correspondent innovation in evaluation practices. 19 Including the community in the evaluation is an element singled out as necessary if "transformation of local health practices" 19:719 is to happen, reinforcing the pertinence of qualitative approaches if this objective is to be achieved.…”
Section: Presentation and Discussion Of Resultsmentioning
confidence: 99%
“…and economic. 15 In this sense, where there are major difficulties for the use of the health service, the concept of accessibility related to barriers to the achievement of services by users, is plus great value, as is the case in Brazil. Thus, we point out that obstacles related to the accessibility of health services are provided with a utility value, which is a value for a vital essence, or "useful" is all looking so "ruled" the achievement of a value good, pleasing to the senses.…”
Section: Nursing Actions In…mentioning
confidence: 99%
“…Estudos revelam que há uma alta de respostas positivas para os serviços públicos prestados. Isso expõe uma preocupação por parte dos usuários em ficar sem o direito de atendimento nesses serviços de saúde, ainda que esse serviço oferte uma pior qualidade (COSTA et al, 2008).…”
Section: Dimensão Cuidadounclassified