Proceedings of the 3rd International Conference on Social Sciences (ICSS 2020) 2020
DOI: 10.2991/assehr.k.201014.009
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Aviation Business Actor’s Responsibilities for the Consumers

Abstract: This study aimed to determine explicitly legal protection for consumers in the form of accountability of commercial aviation business actors in Indonesia, to be able to produce a clear policy/regulation to protect consumers. The data sources come from secondary data which consists of primary, secondary and tertiary legal material. Primary legal material consists of the laws and regulations related to the UUPK, aviation Law and other relevant rules. Secondary legal material in the form of consumer protection bo… Show more

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“…Another study states that the airline industry has a responsibility to protect consumers, which includes accountability for commercial aviation businesses. This is especially important in the context of airline alliances, which can affect consumer rights and protections (Lumaing and Wereh, 2020). In many countries, including Russia, there are ongoing efforts to balance the need for transport security with air transport efficiency.…”
Section: Results and Discussion Implementation Of Legal Aspects In Av...mentioning
confidence: 99%
“…Another study states that the airline industry has a responsibility to protect consumers, which includes accountability for commercial aviation businesses. This is especially important in the context of airline alliances, which can affect consumer rights and protections (Lumaing and Wereh, 2020). In many countries, including Russia, there are ongoing efforts to balance the need for transport security with air transport efficiency.…”
Section: Results and Discussion Implementation Of Legal Aspects In Av...mentioning
confidence: 99%