Back to basics—Essential nursing care in the ED

Curtis, Kate; Wiseman, Taneal

doi:10.1016/j.aenj.2007.11.004

Cited by 17 publications

(5 citation statements)

References 36 publications

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“…Although ED nurses are extremely busy, a large proportion of their time is spent on communication with patients, thus good communication is an essential aspect of care (25). This is in agreement with our findings.…”

Section: Discussionsupporting

confidence: 92%

The Meaning of Emergency Care in the Iranian Nursing Profession

Mahmoudi¹,

Mohmmadi²,

Ebadi³

2017

Crit Care Nurs J

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Background: An emergency department (ED) has multiple patients with a wide variety of conditions that receive care simultaneously. Objectives: This study aimed at exploring the meaning of emergency care at a hospital emergency department. Methods: A qualitative research design with content analysis method and purposeful sampling was used to identify the meaning of care. In-depth interviews were conducted with 17 Iranian emergency department nurses from 2 military hospital emergency departments in Tehran, during year 2015. Results: Three main categories emerged from the data. These categories included (1) accuracy, (2) speed, and (3) comprehensive action and caring attention. These 3 main categories represented the contextual meaning of emergency nursing care. Conclusions: It was determined that the meaning of care in the studied context was different from other contexts, thus nurse managers must pay more attention to this diversity.

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Section: Discussionsupporting

confidence: 92%

The Meaning of Emergency Care in the Iranian Nursing Profession

Mahmoudi¹,

Mohmmadi²,

Ebadi³

2017

Crit Care Nurs J

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“…Because of the critical nature of work environment, the large number of staff and units, and complexity of affairs, inter-professional communication in emergency department (ED) is particularly important, and should especially be considered ( Curtis & Wiseman, 2008 ). ED is a complex, fast-flowing department with huge amount of information exchange for providing optimal care which requires effective cooperation and interaction of the medical team ( Coiera, 2008 ).…”

Section: Introductionmentioning

confidence: 99%

Tumultuous Atmosphere (Physical, Mental), the Main Barrier to Emergency Department Inter-Professional Communication

Varjoshani¹,

Hosseini²,

Khankeh³

et al. 2014

GJHS

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Background:A highly important factor in enhancing quality of patient care and job satisfaction of health care staff is inter-professional communication. Due to the critical nature of the work environment, the large number of staff and units, and complexity of professional tasks and interventions, inter-professional communication in an emergency department is particularly and exceptionally important. Despite its importance, inter-professional communication in emergency department seems unfavorable. Thus, this study was designed to explain barriers to inter-professional communication in an emergency department.Methodology & Methods:This was a qualitative study with content analysis approach, based on interviews conducted with 26 participants selected purposively, with diversity of occupation, position, age, gender, history, and place of work. Interviews were in-depth and semi-structured, and data were analyzed using the inductive content analysis approach.Results:In total, 251 initial codes were extracted from 30 interviews (some of the participants re-interviewed) and in the reducing trend of final results, 5 categories were extracted including overcrowded emergency, stressful emergency environment, not discerning emergency conditions, ineffective management, and inefficient communication channels. Tumultuous atmosphere (physical, mental) was the common theme between categories, and was decided to be the main barrier to effective inter-professional communication.Conclusion:Tumultuous atmosphere (physical-mental) was found to be the most important barrier to inter-professional communication. This study provided a better understanding of these barriers in emergency department, often neglected in most studies. It is held that by reducing environmental turmoil (physical-mental), inter-professional communication can be improved, thereby improving patient care outcomes and personnel job satisfaction.

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“…As a result, an increase in cultural intelligence can lead to an increase in staff's performance and organizational commitment, a decrease in their stress level, and an increase in the quality of their healthcare and organization dynamics (8). According to previous studies, high cultural intelligence results in a decrease in the stress and anxiety of patients and their families, thereby promoting their satisfaction (9).…”

Section: Introductionmentioning

confidence: 99%

Relationship Between Cultural Intelligence with Communication Skills and Social Interactions of Emergency Department Staff: A Cross-sectional Study

2022

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Objectives: Globalization is accompanied by cultural diversity. Although cultural differences are considered an integral part of this phenomenon, it seems that language barriers would make communication difficult. This study aimed to investigate how cultural intelligence correlates with the communication skills and social interactions of emergency department (ED) staff members. Methods: This cross-sectional study was performed on 197 ED staff members of three hospitals in Zanjan, Iran, in 2019. The tools used for data collection included the Cultural Intelligence Scale, Communication Skills Scale, and Social Interactions Questionnaire. Results: The results of this study revealed that the participants’ total mean scores of cultural intelligence and communication skills were 85.78 ± 6.24 out of 140 and 55.41 ± 3.9 out of 90, respectively. In terms of social interactions, the mean score of the positive thoughts dimension of the subjects (47.86 ± 4.14) was higher than that of negative thoughts (33.01 ± 3.92). The total score of cultural intelligence had a positive correlation with communication skills; accordingly, an increase in the cultural intelligence level resulted in an increase in positive thoughts and a decrease in negative thoughts (P < 0.001). Conclusions: An increase in the cultural intelligence of ED staff members is accompanied by an increase in their communication skills and positive thoughts. For the improvement of the communication and service quality of the ED, leaders are recommended to provide some courses to enhance the cultural intelligence and cultural competence of their employees.

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Back to basics—Essential nursing care in the ED

Cited by 17 publications

References 36 publications

The Meaning of Emergency Care in the Iranian Nursing Profession

The Meaning of Emergency Care in the Iranian Nursing Profession

Tumultuous Atmosphere (Physical, Mental), the Main Barrier to Emergency Department Inter-Professional Communication

Relationship Between Cultural Intelligence with Communication Skills and Social Interactions of Emergency Department Staff: A Cross-sectional Study

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